Daufuskie Trail Rides

My Daughter was super excited to go riding until she actually got to the horse and saw how large it was. She got one leg up on the saddle but then couldnt bring herself to get in, after repeated attempts. Initially the staff were very patient but then stated repeating again and again that she either needed to get on now or stay behind because they were running late. With that much pressure I decided to stay back with her as I wasnt going to let a young girl hang out in an unknown place with one unknown male staff in attendance as they were suggesting. When I asked for a refund I was refused as we did not provide 48 hour notice. Reading the cancellation policy In order to receive a full refund, rides must be cancelled no later than 48 hours prior to your scheduled ride time. We are unable to provide refunds for rides cancelled the day of or to guests who fail to show up for their ride. Just to be clear, we did not cancel. We were told get on the horse or we have to leave without you. That is the staff canceling, not me. At no time during this ordeal were we told that we would not get a refund because the staff thought we were taking too long. When I had called for the booking I had specifically said that I had two first time riders that were very nervous and was told that it wasnt a problem. I just got off the phone with the manager Claire who said that it looks bad if they delay the ride. If I was a no show or canceled last minute I would totally understand the no refund. What is completely unfair and unprofessional is being told we have to leave without you but not give your money back.
Apr 26th, 2022

Such a cool experience and wonderful staff. Would definitely recommend to anyone visiting the area!
Apr 20th, 2022

Apr 14th, 2022

This was an amazing experience for my daughter and I! The staff are not only knowledgable and patient, but they have truly taken the time to learn and love their horses. Their instructions are clear even for a novice rider like myself. I felt safe and at ease the entire time because Stella (our trail guide) was. I recommend this experience to anyone who visits Hilton Head Island. Its a quick ferry ride over and totally worth the experience! I even posted a picture here of my sunglasses which I had forgotten inside and the staff was kind enough to take them out to the gate for me to pick up oh and another accommodation was the weather looked like it may turn bad in the afternoon and again they were kind and arranged for an earlier time for us since it was our only day to make it to the island. We made it through the ride with no rain This was a whole experience from start to finish.
Apr 7th, 2022

Great place, very nice, and the horses are great with personality. If you are on the island this is one place to hit.
Dec 12th, 2021