Hanckel Marine LLC

Jeff Christmas _{on Google}

Feb 19th, 2022

Awesome place very friendly staff

David Wilson _{on Google}

Feb 1st, 2022

These folks are great folks to deal with! Ben in service is a great guy and goes out of his way to help you! Thanks Ben

scott foster _{on Google}

Jan 3rd, 2022

Why did it take so long for me to find this shop? Maybe because I have a sailboat and they specialize in motor boats. When I needed work on my two outboards, a Yamaha 2.5 and a Mercury 6hp they had parts in stock, which I am finding is a rarity with supply chain issues. I went to West Marine first and I am glad they didn't have what I needed because I am sure it would have cost me more and I wouldn't have visited Hanckel. They had carburetor rebuild kits, gaskets and even the correct fuel line connectors. John's knowledge and speed finding the right parts was amazing. Friendliness of the entire staff was over the top, the prices were very reasonable and I even got a free beer cozy! Keep up the great work.

Tobe Sherrill _{on Google}

Jan 8th, 2022

Left my 2011 Ranger Ghost flats boat (w/ 1 year old trailer) to sell on commission and they required a full examination and tune up for roughly $1k. No problem.
A few months later i pulled the plug to go back fishing. I picked up the boat with hydraulic oil across back only to discover the Minn Kota sand spike had been forced down, which blew its hose. Once on the water I discovered my Garmin gps was no longer working. Took back to fix what theyd broken and they said sorry, stuff just wears out but couldnt explain why everything passed their in depth examination then wore out.
When i picked it back up the 2nd time, standing with the service manager, i discovered someone had raised the jackplate without releasing trailer straps and straightened out my anchoring hardware. Could have really damaged something far worse! Oh, Im sorry we dont have those eyebolts in stock either. Also, NOW a trailer light was broken and hanging off.
And heres the hard part - all I heard were excuses, no one investigated anything. They had no answer for finding everything in perfect working order and then breaking, somehow, during the time in their possession.
Service at Hanckle is about as bad as anything Ive witnessed (besides Tesla). Shame on them for begging me to write this review.