Bluffton Auto Body

Mar 30th, 2024

Feb 12th, 2024

DONT TRUST AND JOE IS CHILD LIKE AND UNPROFESSIONAL, Debbie was very pleasant. I had a horrible experience with Joe. My wife was in our car and struck from behind. Brought the car to Blufton auto body they did minimal work. Advised them of issues with the car pointing out that you could see damage to the back bumper. Brought it to Joes attention even showed him what was observed. Used a ruler to show him how one side was pushed in. He advised he would look and take care of it. Went back they did nothing and when I pointed it out Joe could not be bothered. He said Jeeps are not perfect, asked him to put that in writing he said no I asked him why he statedbecause I dont want to, a statement my granddaughter who is 5 would say. Told him I recorded our conversation and as I turned away he stated, record this as my back was to him. He gave me the finger. He is the most unprofessional person I have ever met. When we spoke he basically was telling me to go under the car if I think there was something wrong and look. So I did photos show frame underneath with signs of buckling, misalignment of bumper and door; area on side which was buckled. They did basically replacement of a hinge and repainted door nothing more. I have never had a business not want to do a job which they would of been paid for so unprofessional. I asked them to take pictures of the work in progress and was told they would. They didnt and when asked why was told take your own pictures; how can a customer do that when they are not present when the work is being done.
Feb 4th, 2024

Jan 16th, 2024

The guys in there know exactly what theyre doing and theyre very real and truthful. I brought my car in for a window regulator issue. They pulled my car around back and got my window up for me. Same day estimate and ordered the part overnight. This place is busy for a reason.
Dec 26th, 2023