Brooks Brothers

Terrible customer service. Definitely not what I have experienced at other locations.
Mar 23rd, 2024

Great service & selection! Fantastic sales!
Aug 6th, 2023

Title: Well-Organized Store with Room for Improved Customer Service Rating: Brook Brothers is a well-organized clothing store with great product quality and style. However, I encountered a minor issue with customer service. Here's a brief overview: Store Organization (): The store is well-organized, making it easy to find what you need. Neat displays and a convenient layout enhance the shopping experience. Product Quality and Style (): Brook Brothers offers excellent product quality and appealing styles, catering to different tastes. Customer Service (): While most staff members were professional, I had a slight issue with one associate who seemed unwelcoming when I took pictures without asking. Improving customer service training would benefit the store. Opportunities for Improvement: Brook Brothers can enhance their customers' experience by focusing on improving customer service, ensuring a welcoming atmosphere for all shoppers. Despite the minor customer service issue, Brook Brothers remains a well-organized store with quality products and styles. With attention to improving customer service, they can further enhance the overall shopping experience.
Jun 26th, 2023

May 23rd, 2023

Big fan of the quality. Prices are a bit high, but for many of the pieces, you will own for many years and worth the investment.
Apr 16th, 2023