Grieco Fiat of Providence

This is where I first got Approved for My 1st time Financing a Car . Thanks to Derik 👍
May 25th, 2020

Good
Jan 6th, 2019

This dealership turned my nightmare of a situation into a really positive experience. I had purchased a car from the previous dealership owner (Metro) and was really, really upset over what I had gone through with only having 70,000 miles on a 2014 model. Grieco really worked with me and helped me out big time even though I hadn't necessarily purchased the car from them initially. I am now in a car that I love and with every little bump along the process (which is inevitable) the staff did an amazing job making me feel valued and comfortable. I hope that you recognize Emma in service, Maliaka in finance, and Carissa and Joe in sales for being amazing employees and turning an extremely distraught customer who wanted to swear off a particular brand of car forever into a loyal customer. Thank you all for your help. I don't know what I would have done without you!!!
Jul 6th, 2018

What started out as a great experience with Carissa’s customer service, quickly turned to into a nightmare once working with manager Bruce. My fiancé and I drove 4 hours to purchase a used car on the lot. Bruce spoke highly of the customer service that Greco Fiat proudly displays, however all of his actions contradicted that. Everything went well until we got home. After attempting to get the car inspected, it failed because the wiring responsible for illuminating the license plate was faulty. After serveral dismissive or completely ignored phone calls to Bruce we went over his head to the general manager, Stan, who apparently is never on duty because it took several weeks to get ahold of him or anyone else who could help us at that point. While that was happening our temporary plate expired and we had not yet received anything in the mail. Turns out the documentation was incomplete, so I was now paying for a vehicle with a failed inspected and expired plates that was of absolute no use to me. Over a month later and several threats of going to the better business bureau the car was finally fixed and we got our plates. Bruce had also offered to reimburse us for the cost of the inspection and two months later we are still waiting and have not heard anything back from either Bruce or Stan. This dealership filled with unprofessional, lying management. I regret spending a penny at this dealership and highly discourage anyone from stepping foot there.
Jun 27th, 2018

May 30th, 2018