Valley Air Indoor Quality

Jun 30th, 2022

May 20th, 2021

Services: Installation, Heating system installation, Install AC
Nov 22nd, 2020

I see that Valley Air has many positive reviews, but I think its only fair to potential customers to tell you about my very negative experience. Shortly after our new system was installed, it stopped working. Valley came and made an adjustment to the thermostat. We then had a flood and the ceiling was damaged. The owner of Valley Air, Mr. Lehman, inspected our home and said the flood was due to problem with the thermostat and that his company would reimburse us for the repairs to our ceiling and reset the thermostat. We sent the bills as requested. We called, sent emails and even a certified letter. We were completely ghosted. We had to hire a lawyer to get the situation resolved and another to company to correct the problem. I would never recommend this company.
Jun 24th, 2023

PLEASE AVOID THIS COMPANY - CASHED MY DEPOSIT, DID ZERO WORK FOR OVER 5 MONTHS One of the heating units in my condo went out around Thanksgiving 2020. My building recommended this company for the repair because they had previously done work there. They came out and said that the unit will need to be replaced and it will take 12 weeks to build the unit. It is now mid-April 2021 and no work has been done despite them cashing my deposit. I made multiple attempts to reach out via phone and email regarding the status of the repair, but they have not returned any calls/emails. Another apartment in my building has had similar issues with contacting this company. No work has been done as of yet, I have asked for my deposit back repeatedly and have received no response. UPDATE: HVAC unit was replaced in end of May 2021. Service: Repair HVAC
Mar 23rd, 2022