Lutes Insurance Agency

Great service for more than 40 years.
May 6th, 2021

Oct 19th, 2020

After a 30 year relationship with Erie Insurance (with a different agency), we decided to make the switch to another company in 2016 for our insurance needs based upon perceived "savings" on premiums. Turned out to be a big mistake—having to deal with "1-800" customer service, poor communications, and "savings" that evaporated after the first year or two. Patty at RJ Lutes Agency is a true professional, who cares about her clients. She analyzed our current coverages, analyzed our needs, and explained what options were available. Made the switch back to Erie, and Very happy to be back with the dependability and reliability of a local Erie agency and pleased with the value we received. Thanks Patty!
Sep 15th, 2020

May 17th, 2020

RJ Lutes is by far the best insurance broker I've ever heard of. Not only are their people extremely helpful and personable, they get great rates for their customers through Erie Insurance. Every time I've had any sort of issue, from forgetting a payment or having to add a car to getting stranded in Ohio after being hit by a semi-truck, help has always been just a few prompt emails away I've been with them 6 years now, and every year when my renewal comes up I get competing quotes, and every year I conclude that their rates are as good or better than anyone else out there, and the service far exceeds what I'd ever expect elsewhere. I can't recommend them enough!! They're the gold standard of what an insurance broker should be!
Mar 27th, 2020