Pittsburgh Plaza Hotel

Ive had a booking at this hotel for months for June 17th 2023. I got an email today that they could no longer honor my booking. Wonder why? Oh I see! Taylor Swift is in town that night and all the hotels downtown are $800+ per night (as opposed to the $180 I originally booked for). So instead of honoring a booking Ive had for months, they canceled so they could price gouge some other poor people. Shady shady shady. Everyone should know how awful you guys are.
Jan 31st, 2023

I booked a reservation at the Pittsburgh Plaza hotel on 11/15/22 for June 17, 2023. I received an email at 6:47am this morning from Hotel.com informing me that this reservation has been cancelled. I received another email at 6:48am this morning from Hotel.com stating that since they hadn't heard back from me on rebooking elsewhere (giving me exactly one minute to respond), they were cancelling my booking. I booked this reservation 2 1/2 months ago at the time that I was able to get tickets for the Taylor Swift concert as a birthday present for my daughter. Trying to find another hotel at this time is virtually impossible. I am very dissappointed with the Pittsburgh Plaza Hotel and Hotels.com. This shows a complete lack of integrity on the part of the hotel that they would choose to cancel a set reservation made months in advance in order to resell my reservation at an inflated rate.
Jan 31st, 2023

This place let us make a reservation a week before new years, and when we drove up to the hotel, it was closed! No warning! No lights on. No one there at all, just a piece of paper taped to the door saying "closed for business." This was 8 pm new years eve! We had absolutely no warning! Worst hotel experience! Rooms : 1/5 | Service : 1/5 | Location : 1/5 More
Jan 24th, 2023

This place is a complete joke. I booked a reservation online for New Years Eve and New Years Day. My boyfriend and I got here and there was a sign on the door that said closed snd under construction. Why didnt your website tell me that BEFOREHAND? Not only that, I only got a partial refund not a full refund for 2 days so this place also scams you. My boyfriend ended up booking us a room for the weekend at a hotel by Pittsburgh international airport Red Roof Inn to be exact. Next time youre closed, mention that on your website. Thank goodness my boyfriend found us a different hotel.
Jan 22nd, 2023

Jan 12th, 2023