The Loft Lounge

First time being there out a recommendation from a friend the food and drink was amazing but their customer service is trashfirst and last time there thanks but no thanks
Mar 26th, 2022

The food here was real good the girl Key made us a REAL GOOD hookah that jawn was bussing
Mar 24th, 2022

Everything was amazing ! That was my first time there and I enjoyed it ! They make you feel like family , the owner was really nice , casamigos lemon drop was all that ! Bartender was amazing food was amazing ! If you was ever thinking about going GO !!
Mar 17th, 2022

Only been here once for brunch and my experience was a 6 out of 10 for me. The food was good, waiter was the best part to me, he was warm, welcoming and helpful. The wait for the food to come out was alil long however it was brunch and 12 pm so they offered hookah .. the hookah and mimosas is what helped the wait . We wanted the mimosa tower however they didnt have any bottles of champagne to make that happen so we had to order 1 fluke each and keep calling the bartender/waiter anytime we wanted another. The kitchen door was open and the back door to the kitchen was also open which end of letting flies in. Me and hubby were seated in the back area near the kitchen so it seems thats where they stayed so the people in the front werent as bothered as I was. I see it turns into sort of like a night club at night which is pretty nice but there was thick orange extension cords that were unraveled next to our table which isnt safe. Overall it was cool Im just not crazy about going there for brunch or eating.
Apr 6th, 2022

I dont write reviews ever, but this place was absolutely HORRIBLE. I really wanted to like this place because it is Black owned but it was a complete disappointment. I cannot believe it has a 4 star review. Before you go in, the security guard checks your bags which is fine. What I didnt appreciate was the security guard having his low life friends hanging around the entrance harassing myself and my friend. Making inappropriate comments about how he needed to body search us. While attempting to literally touch us. Looking back on it we shouldve left right then and there but I heard good reviews and was generally excited to try this place out. I didnt want to let a menace ruin our day. The drinks are gross and expensive. They promote this Boss Cup drink thats almost $100 and you can only share it with one other person. I dont know if it was the food our the drinks but something made me incredibly sick. I rarely get food poisoning, and this was awful. I checked in with the rest of the people I went with and everyone stomachs were bothering them the next day. We all got different meals so it was definitely what we ate or had to drink. You have to pay separately for EVERYTHING. The hookah, food and drinks, there is a different waitress for each. Its hard to track them down because they barely came around to check in on us. We barely got to finish anything before they were shoving the bills in our faces, just to take forever to get our cards so we can pay. The food was alright, like i mentioned I think it made me sick, we waited a while to receive it tho. It wasnt busy that day at all. I like when restaurants play music I dont mind, but The music was LOUDDDD. I couldnt even hear the person I was sitting directly next to. After we were done eating we were waiting at the table because a few of us had to use the restroom before we left. Not even 5 minutes after we received our cards back the waitress told us we had to leave, like I understand you want to flip tables but the place was EMPTY. There was more than enough tables for anyone else that wanted to eat there. For all the positive reviews, this place really was not it. Extremely disappointed. Just save your time and money and go somewhere else. PLEASE.
Mar 30th, 2022