Chamber of Commerce

      ( 29 Reviews )

      Bank of America

      Bank of America

      Hours

      Thursday:
      10:00 AM - 4:00 PM
      Friday:
      10:00 AM - 4:00 PM
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      10:00 AM - 4:00 PM
      Tuesday:
      10:00 AM - 4:00 PM
      Wednesday:
      10:00 AM - 4:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      11
      4
      1
      3
      10
      Read Our 29 Reviews

      Chamber Rating

      Verified Member
      11
      4
      1
      3
      10
      › ‹
      • Ying Xue

        I got a parking ticket coz the bank kept me waiting for more than 20 min beyond my parking session. The tall male Justin said "gimme a sec" as soon as he saw me, giving me false impression he'd assist me any minute. However, he kept making phone calls that delayed me for 20 min. The lady Rhea heard Justin's promise and kept looking at him with doubts and disappointments. Rhea progressed slowly with all customers as if hoping some would stop waiting but leave. There were only two employees and I was sent downstairs as other 1-star reviewers shared. I demand this branch compensate me at least partially for the $36 parking ticket. They wasted my time giving them feedback but were unwilling to even give me any courtesy credit that other banks/branches would. Overall, terrible place and my experience agrees with other poorly served customers. Several of them have Asian names, putting this branch's unbiasedness in doubt.
        Dec 25th, 2023

      • Emeric Bruno


        Dec 9th, 2023

      • n41lyn


        Oct 27th, 2023

      • Megan W

        ATMs were a little annoy but otherwise fine
        Jun 10th, 2023

      • Andrei Soshnikov

        Just great!!!Thank you for help with business account!!!
        Nov 29th, 2022

      Read Our 29 Reviews

      About
      Bank of America

      Bank of America financial center is located at 1818 Market St Philadelphia, PA 19103. Our branch conveniently offers walk-up ATM services.

      Contact Info

      •   (215) 972-7072
      •   (267) 238-9396
      •   Website

      Products

      • Savings Accounts
      • Auto Loans
      • Home Mortgage
      • Home Equity Lines of Credit
      • Online Investing
      • Business Checking Accounts
      • Business Credit Cards
      • Checking Accounts
      • Credit Cards
      • Online Banking
      • Mobile Banking

      ATM Services

      • Walk-up ATM
      • Cardless ATM
      • ATM accepts deposits and credit card payments
      • ATM located inside

      Financial Center Services

      • Glass barrier at Customer Service desk
      • Accepts appointments
      • Financial Solutions Advisor
      • Commercial Deposits Accepted
      • Cash Non Customer Checks
      • ATM Services Available

      ATM Languages

      • English
      • Spanish
      • Chinese
      • Korean
      • French
      • Russian
      • Portuguese

      Hours

      Thursday:
      10:00 AM - 4:00 PM
      Friday:
      10:00 AM - 4:00 PM
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      10:00 AM - 4:00 PM
      Tuesday:
      10:00 AM - 4:00 PM
      Wednesday:
      10:00 AM - 4:00 PM

      Related Categories

      Ratings and Reviews
      Bank of America

      Overall Rating

      Overall Rating
      ( 29 Reviews )
      11
      4
      1
      3
      10
      Write a Review

      Ying Xue on Google

      image I got a parking ticket coz the bank kept me waiting for more than 20 min beyond my parking session. The tall male Justin said "gimme a sec" as soon as he saw me, giving me false impression he'd assist me any minute. However, he kept making phone calls that delayed me for 20 min. The lady Rhea heard Justin's promise and kept looking at him with doubts and disappointments. Rhea progressed slowly with all customers as if hoping some would stop waiting but leave. There were only two employees and I was sent downstairs as other 1-star reviewers shared. I demand this branch compensate me at least partially for the $36 parking ticket. They wasted my time giving them feedback but were unwilling to even give me any courtesy credit that other banks/branches would. Overall, terrible place and my experience agrees with other poorly served customers. Several of them have Asian names, putting this branch's unbiasedness in doubt.

      Business Response on Google Jan 10th, 2024
      It's disappointing to hear that your experience wasn't at the level you expected, and we’ll certainly be sharing your feedback with our leadership team. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^jennifer

      Emeric Bruno on Google

      image

      n41lyn on Google

      image

      Business Response on Google Oct 14th, 2023
      We value your business and are sorry that you were disappointed. Your feedback is very important to us and we thank you for bringing this to our attention. ^jennifer

      Megan W on Google

      image ATMs were a little annoy but otherwise fine

      Business Response on Google Jul 4th, 2023
      Hi Megan. Thanks for sharing feedback about your recent experience. Here is a link that can help you quickly find different ATM locations and hours: https://locators.bankofamerica.com/. ^gisselle

      Andrei Soshnikov on Google

      image Just great!!!Thank you for help with business account!!!

      Business Response on Google Jul 23rd, 2022
      Thank you for choosing Bank of America for your financial needs. We’re glad to hear the process went smoothly. Thanks for taking the time to let us know. ^rosa
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      Overall Rating

      Overall Rating
      ( 29 Reviews )
      11
      4
      1
      3
      10

      Write a Review

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