N.P.D.F.

Oct 10th, 2021

Jul 16th, 2021

I really do not think the care about your health at all. For weeks, there has been very strong paint smell in the hall, also goes inside to each apt, you have to keep the window open all the time. That smell made me feel sick for quite a while. Just as you thought the smell get weaker, they re-paint again. Ironically, the paint just change the outlook, the inside is still that too old building with so many unsolved problems, even their own staff said so.
Apr 6th, 2021

Asked office to fill the hole when I saw a rat coming out from the bottom of fridge the first week I moved in, they told me will do; later a dead rat found in my apt not far from the fridge, asked them again to fill the hole again, told me will; just saw a rat in my apt last night, and realize that hole behind the fridge was never filled in all these 5 years!! The water was turned off at noon time with no notification, just when I try to cook meal...not the first time happened. At least a notice in advance so people can prepare would be more reasonable Living in here even the basic quiet night sleep cannot be guaranteed., the office is not much of help if you have a really bad neighbor does not behave like a functioning adult and keep making creepy noise at 3am for months! There is a reason they have so many vacant apt here
Apr 23rd, 2021

During the COVID-19, the office offered flexibility with rent payment, and discontinue of the lease, which is more humanity than other leasing offices/companies in the UC community. The location is convenient and safe in the UC, though no longer a key factor during the pandemic. When we moved in, the bathroom and kitchen were in pretty terrible condition, we had to hire cleaning team to clean and disinfect the place before moved in. For contact regarding maintenance, nearly more than 20% times of contact without response. We specified staff not enter into our apartment without tenants' presence, even with a note on the door, they still enter without noticing us, which is especially annoying. Clearly, the office failed to maintain good communication with maintenance and notify tenant about estimated visit time beforehand. The building is really not in good condition for living: pantry pests, cockroaches all the time, and rats problem as well. The most annoying/horrible/awkward experience when living there was the SUPER POOR sound proof in the building, which was much worse than other buildings we had lived in UC. Everyday the tenant above us provided live version of their daily life: their fight, frequent argument; battle video game they played which gave us hallucinations after they played for 6+ hours; TV they watched till midnight which made us feel we owed them TV fee during our move out; their morning 5 am movement lasted for at least hour, with the shaking ceiling woke us from sleep every time. It is extremely hard to have a good sleep there, and no use after times of communication. We had to hear every detail passively in every room, and ear plugs aint helping. Might also be our bad luck to have a noisy neighbor. While the office definitely has the responsibility to notify the tenant not to disturb others before they move in, at least not that frequent during regular sleep time!! If you are looking for a quiet neighborhood, this is definitely not the option.
Dec 11th, 2020