21st Century Energy Group

I ordered oil on January 17 th. My credit card was charged on the 19th. It is the evening of the 25 th and I have not receive my oil. I called on the 20th, 24 th and 25 th to tell them , ask them when I can receive my oil as I am extremely low Response I am on the list. it will probably arrive tomorrow . One person tells me that it can be up to 10 days for delivery. One person tells me 3-5 days. Today the person tells me it is hard to get a hold of dispatch but I will get a hold of them and call you back. No call back came. I called the after hours number with no response. AND I HAVE NO OIL. I would advise everyone not to use First energy oil.
Feb 23rd, 2022

Joke of a company. I was completely out of fuel in both of my 275 gallon tanks, I called and asked them to fill up both tanks. The driver only fills approximately 160 gallons. Takes them 7 business days to get heating oil out to your location, when the business is less than 20 minutes from your house. All other companies will have it to your house next day or 48 hours. Will be looking at switching to a competitor.
Feb 17th, 2021

I was totally out of propane this morning I called 21st Century at 8 oclock to let them know and they were here in one hour and 15 minutes to fill my tank greatly appreciate it highly recommend 21st Century energy group
Sep 16th, 2020

Ordered 250 gallons 10 days ago with the delivery date being within 3 days. Still waiting. Call numerous times and got the run around. Still no fuel. I cannot believe they do business this way. I cancelled and went thru another company. They will be here today! I would never reccomend this company. Update: I did speak to the company and they apologized and offer me a nice discount.
Sep 16th, 2020

Customer service is a joke. Credit line needed to buy propane? What a joke
Oct 25th, 2019