Northstar Dental Care

Dr. Dilger was the best. I had to cancel several appts, some last minute due to my 85 year old father having a major stroke as things worsened so I could be by his side. I received a letter telling me they understand things happen but next time they're gonna charge me $50. If you understood, you would not have sent the letter. Which by the way I will not pay, my referral clearly states the patient is not to be billed. So if you want to be compassionate, be compassionate and maybe just not be so fast to send out the nasty letter. Am I angry, a little, because this in comparison is nothing. If you're bored at work next time play Candy Crush.
Apr 7th, 2024

Love Northstar dental, they always do a great job. Sarah at the front desk is awesome and always is in a great mood and remembers the clients.
Mar 26th, 2024

I visited Northstar Dental due to discomfort in one of my teeth. During my consultation with Dr. Basil, he conducted an x-ray and assessed the condition of all my teeth, identifying what he claimed to be cavities in eight of them. Subsequently, he performed repairs on two additional teeth and filled the remaining eight. However, I wish to express my reservations regarding entrusting him with any dental procedures in the future. Following the treatment, I experienced sensations akin to waking from something that looked like hypnosis after a few months. Concerned about my dental health, I promptly contacted the office to request copies of my x-rays. Upon independent review, no cavities were detected, prompting confusion and further inquiry on my part. It came to my attention that there had been recent changes in the office staff. Additionally, during my appointment, I noted lapses in my memory of the procedures, leading me to question the nature of the treatment administered. Notably, Dr. Basil's assistant appeared visibly apprehensive in his presence, implying potential coercion. Furthermore, I observed a peculiar practice wherein Dr. Basil would leave the examination room during x-rays to manipulate images in another location before displaying them on a monitor. This raised doubts regarding the accuracy and transparency of the diagnostic process. Moreover, the initial toothache I sought treatment for turned out to be a nerve infection. Seeking a second opinion, I visited Cherry Orthodontics, where the examining orthodontist expressed surprise at the condition of my teeth post-treatment. This reaction was particularly notable upon learning of Dr. Basil's involvement. While I acknowledge that my experience may not be indicative of Dr. Basil's treatment of all patients, I emphasize the importance of thorough documentation and informed consent to safeguard against potential risks and discrepancies in diagnosis and treatment.
Mar 17th, 2024

Service, facilities and staff were excellent!
Mar 9th, 2024

Feb 18th, 2024