Sundance Vacations

Robert Kean _{on Google}

Mar 22nd, 2024

Be smarter than me and do not waste your time. I sat through the presentation for the "free" vacation. the process of receiving this expensive vacation is extremely complicated to try to keep you from redeeming. after going through the process, the free vacation uses hidden fees and it would have cost nearly the same as booking directly with the hotel, the process is excruciatingly long, and the customer service is horrible, and all vacations are non refundable.
They could not tell me what the final cost would be (just that resort fee's would be in the ballpark of $1,000 before taxes). i attempted to book 8 months in advance but they would not be able to confirm with the hotel until 1-2 weeks out. almost every single resort they have listed has mandatory resort fees which will end up being the same as booking direct.
after the agent fee, mandatory resort fees, and taxes, the "free" vacation i attempted to book would have cost ~$100 less than booking directly with the hotel. this small savings is not worth the ease of booking and peace of mind you will have going directly through a hotel.
I promise you, this is the standard, not the exception. do not waste your time with them.

Connor Otway _{on Google}

Jan 18th, 2024

Friendly staff & clean facility; worth at least hearing their presentation out.

Amy Carkhuff _{on Google}

Dec 7th, 2023

Sales staff was nice.