StoneMor Partners L.P.

I would give less than one one star if possible. We purchased a headstone for my 16 year old son on January 2, 2019 and were told six to eight weeks. We paid the full amount that day. It took 6 months to get his headstone and only after the local news ran a story about the company's failure to get his stone for us. The stone we received is not even what we paid for. We paid $1,250 for a laser etched picture of my son. They gave us a glued on picture that has already fallen off his stone and had to be re-attached (see picture below). StoneMor has been informed of this and fails to reimburse us for the laser etching we paid for. THIS COMPANY IS FRAUDULENT. Do not trust them with your loved one's memory.
Jul 8th, 2021

We have a family Mausoleum my Grandfather had built at Sts. Peter and Paul Cemetery in which he paid the Archdiocese of Phila. $10,500 in addition to the money he paid for perpetual care in 1971, for repair maintenance. The Mausoleum needs work done on it and Stonemor refuses to let us have someone come in and do the work using that money. Money that has accumulated interest for 50 years
Jul 5th, 2021

StoneMor's Locustwood Memorial Park in Cherry Hill NJ buried my mother in a shallow grave, 2" below the surface. They eventually disinterred the grave and made it deeper (so they say). But they did not allow me to witness the process. I do not know if the vault was damaged during the process. DISGRACEFUL, the disrespect they showed my mother.
Apr 19th, 2021

Our mother was buried at Sunset Hill Memory Gardens in Rome, GA 2 weeks ago. The joint headstone with my father was dragged off to the side during the funeral. It still has not been placed back on the gravesite after repeated calls to the office. There were also warped sheets of plywood from the roadway to the gravesite, where we had the service that made it difficult and dangerous for the elderly attending to get to the funeral tent. These are also still there and look terrible. The cemetery in general looks terrible with piles of dirt around and not well maintained. You could see where headstones had been driven over as well. It is very disappointing since this once was a very nice place. My grandparents and father are also buried there and it has never been like this.
Mar 14th, 2021

I contacted a local cemetery for a "Burial Information Guide". I regret submitting this form as I have been receiving non stop spam calls from this company and not sure if they sold my number off to other companies. I suggest calling the actual office number of a local cemetery and not get involved with this terrible marketing company of "StoneMor Inc". A very bad introduction to them as a company.
Jan 18th, 2021