Union Community Bank - Richmond Square

Great banking experience by people who are truly invested in the local community. Knowledgable staff that are very accommodating for their customers. This bank is nice and small so you know you're more than an account number. Much larger banks tend to put customer service by the wayside, but not Union.
Jun 17th, 2018

Sep 24th, 2017

This place is here I just wanted to delete the photo
Jul 26th, 2017

I'm going on vacation and need to get small bills for tips. I called and spoke with one of the staff and asked if I could get $60 in one dollar bills. I was asked if I was a customer. I said yes I am a customer. I was asked for my account number. I explained I was not a member. She then challenged me about being a customer. I explained to her the difference. She put me on a brief hold and came back to say that they couldn't help me since I was not a member. She recommended I go to my own bank. My bank is out of town. I do most things online but obviously in this situation I was not able to. I then tried BB&T and asked the same thing. Without hesitation the woman exclaimed, "Sure, come on in!". Then a few minutes later she even called back to confirm I said $60 and not $600 just to make sure they had enough. Thanks BB&T! Poor "customer" service Union...
Dec 5th, 2016