Soma

Elizabeth Forcellini _{on Google}

Feb 4th, 2024

I have been extremely disappointed in my experience with Soma. I want to start by saying that the women working in the store are lovely and attentive, and this review does reflect those persons customer facing. However, the quality of the bras and the overall experience I have had with the online customer service representatives have been terrible. I purchased 3 bras from Soma in September 2023 and ordered one with a store associate that they did not have in stock. I was so excited and had such high hopes for the bras I purchased, as it was big step for me to prioritize finding bras that fit as a larger chested woman. The bra I ordered through the store associate had to be returned because the wrong size was sent in the mail. Within a month, I had to also exchange one of the three bras purchased in store because it started to fray. Thankfully, given their policy, I was within the 60 day window to return the one bra and exchange the other for a new bra. Now, less than 4 months since purchase, another bra has broken where the wire has popped out (the most expensive of the three) and I am unable to return OR exchange it because of this 60 day window policy. I don't even care about getting my money back; I would just love it if they could replace the bra. I would like to caution other buyers. I will not be going back to Soma for any future bra purchases, as they have proven they do not care about the customer and only about making money from a sale.

Donna Knodel _{on Google}

Oct 11th, 2022

I absolutely love the pajamas.

Desiree Hollomon _{on Google}

Sep 3rd, 2022

Nice prices and great Customer service.

Kristina V. _{on Yelp}

Jul 4th, 2022

I stopped by to use my coupon and Caroline was so sweet and helpful she took the time to measure and find exactly what I was looking for.

Angelina W. _{on Yelp}

May 21st, 2022

I've found multiple pairs of PJs from Soma that are super soft and cute!   I've also bought soft panties in attractive prints as well.  At this store I had great customer service both times I was there.  All of the women in the store were actively helping customers, and gave great customer service.