CVS

Rude pharmacy staff. Never seems to have prescriptions in stock, and tells you to go to another CVS. Didn't want to honor a Good Rx card. I don't want to hear they are short-staffed, so are many companies. The pharmacy manager must not be able to manage his staff because there always seems to be a lot of people behind the counter but half aren't working. Transferring my business to Walgreen's next door
Mar 23rd, 2023

Terrible drive thru service
Mar 2nd, 2023

If you live in Kennett Square please do not use this location. A young lady on 2/22 at 630pm told me to get here before 7pm. I was in line at 643pm. Behind a bmw. Only car in front of me. I got to the front of the window at 705. I literally saw the window shut and the window lock. I waited in line for 22 minutes. In line well before 7pm. And the window literally got shut and locked in front of me.
Feb 23rd, 2023

Pharmacy was called at 2pm to fill a prescription and said it would be about an hour, but I would receive a text message when it was ready. I call back 3 hours later to the machine telling me the pharmacy is closed and arrive at the store 4 minutes after close. People were still there, but told me they couldnt help (which is fine). The fact that I waited 3 hours for the text message that was never received AND that pharmacy hours are not listed is why Im giving this a 1 star. I would give it zero, if that was possible
Jan 24th, 2023

My most recent fiasco at the Longwood CVS today is hard to believe. I handed the clerk a new prescription for an eye ointments. This was the second time I had this prescription but I didn't have a refill, so I had to have a new one. The clerk was a trainee, so she asked the pharmacy manager for help. Here is the problem. The manager messed up two of my medicines before and sure enough she did it again. But this time she ordered eye drops instead on the ointment. When I went to pick it up, it was on back order. Luckily, the lady at the pick up desk said "YOUR EYE DROPS WILL BE HERE TOMORROW" Hmmm, I was getting an ointment not drops. I asked to see the hand written prescription. Now the pharmacist came and told me they made a mistake when entering but not to worry, we have your ointments here now. And they are very sorry for the mistake. I am changing stores for sure, How about you?
Mar 26th, 2023