Jonestown Bank & Trust Co. (JBT)

Jahnette Marti _{on Google}

Feb 24th, 2024

I am very disappointed and disgusted with JBT. I missed 2 payments which I was only aware of one that I tried to pay over the phone and they told me they couldnt accept the payment because I had to pay with my bank. I have been in and out of the hospital with my 2 year old son who has been sick and diagnosed with obstructed sleep apnea. We just for discharged Thursday I have not even hardly been home to receive mail. Someone could have called me personally to remind me of payments that was missed. Since I got my car I have not missed a payment on this loan the first 2 years as a loyal customer that JBT swears I was I feel as though 2 payments was not called for a repo. I could see if I was 1000 dollars or more in debt but for $644.00 I thought that was very greedy and inconsiderate and money hungry. Sending me 50 dollar vouchers to pay at the end if I didnt have it because I was considered a value customer but quick to repo to repossess my car is a smack in the face. Not only did I have to pay the 2 payments I also was stuck with paying a 575 tow fee. That 575 could of also went towards my car. Not only did you take extra money from my kids you also took part of my rent. What a good time to come and repossess my car. So if Im late again on payments you know why. I can not wait to pay this stupid loan off I would never recommend your services to anyone

Isaiah Zeiset _{on Google}

Nov 24th, 2023

Nice people....good cd interest rates

Charles Dorrough _{on Google}

Mar 13th, 2023

Rudest people I have ever dealt with in my life, they are certainly not a family friendly bank as one reviewer states. If I could give them a zero I would have!

Bob Harr _{on Google}

Dec 28th, 2022

Worst bank I ever dealt with in my life do not use them you will regret it

Andrew Zimmerman _{on Google}

Jun 28th, 2022

a great hometown bank with good service.