Sussman Acura

Service department took very good care of me again today. Got me in an out in and a half for my oil change and state inspection service advisors and cashier very friendly helpful
May 17th, 2022

Very rude service department. My car was a certified Acura tlx. I took it in for my first scheduled maintenance which should be covered by Acura. The service lady was trying to charge me 192$ for a free service. Wouldnt even listen to me. She said, it doesnt matter, we will charge you anyway. 5/17/2022 11.40 am. Never going back there again for service. Will be switching to a better brand soon. Thank you for your nice reply. I am changing the review from 1 star to 3 star. 5/17/22 2.55pm
May 17th, 2022

First time taking my vehicle to this dealer. Wow Worst experience ever. Laura from cashier was so unprofessional and nasty. Had no choice but to take my business somewhere else.
May 16th, 2022

May 7th, 2022

My service advisor Robin was very kind. I took My rdx to service center because my trans leaked all the fluid drained into the cooling system. They replaced radiator and said they flushed the system 6 times, however there was still a ton of trans gluid floating in my cooling system. I brought it back up after picking up, and they said there is nothing more they can do as they flushed soo many times. I took the car to Elite Acura a week later in NJ and they fixed the issue no problem for a quarter of the price and there is no more trans fluid in my cooling system.
Apr 25th, 2022