ReNu Solar & Roofing

snewman 1 _{on Google}

Apr 9th, 2024

The solar install went well. A couple years in and we have a roof leak. I left messages and didn't hear back. I had received a text from renu to give referrals. So I texted back. She said Jacob would contact me about looking at the problem. He came over and said the supports were not installed properly and they would repair the leak and fix the support. That was a week and a half ago. I have left messages with the scheduling and texted Megan back multiple times trying to get something done. I have received no response to any of my messages. The rain last week has now ruined the drywall of my bathroom ceiling. The insulation in the area is soaked. I am no further along in getting this fixed. They contacted me to get referrals, but when you don't take care of your customer, how do you expect to get a referrals from them

Dorothy Wright _{on Google}

Apr 4th, 2024

My husband and I has been going thought hard times lately when I went disable physically since 11/12/2022. Adam and ReNu has been very helpful and supporting in getting us back in good standing with them. We thank you so very much for everything.

Shelley Greene _{on Google}

Mar 27th, 2024

BE WARNED THEY WILL NOT FOLLOW UP OR COMPLETE THEIR WORK
While initially fantastic, we signed up in June 2022 with an anticipated completion date of that fall. Installment did not happen until January 2023 and to this day we have not been given a replacement battery and been able to connect the bulk of our system. Autumn and Alex have continually passed the buck to the battery company although ReNu continues with new construction projects. I have made another round of calls and emails this morning in hopes of resolving the issue and hope to have more information soon to post new updates
Update 1: 24 hours no response other than on here. My husband reminded me that our garage was also damaged and we are still owed $3000 as was included in the initial contract.
Update 2: we were contacted and told the owner would reach out by the end of the week. Its Friday morning so fingers crossed!
Update 3: no contact still so we have taken to reading the contract - which my husband does for a living- and are ready to start looking for council

Madison Reinhold _{on Google}

Mar 23rd, 2024

Wonderful experience - would do it again if I could! Everyone was incredibly professional and answered all of our questions. They provided very thorough information and estimates of projected electric usage and rates that allowed us to take our time and make a well informed decision on our solar investment. We now pay nothing for our electricity most months. And with steadily increasing national electricity prices, our savings will only get larger. I would recommend ReNu to anyone. Always respectful and friendly.