PATH Administrators

Absolutely awful at communication. Constant lies, losing paperwork to avoid paying for services they cover, have you call around to a minimum of 4 different companies in a circle to try to get someone who knows what they are talking about. Refuses to give you a supervisor when you ask for one. My doctors office and I are about to rip our hair out trying to fight them the entirety of 2021. It's been 9 months. Absolutely awful customer services. If you're thinking of getting this company, just know you'd be better off not having insurance at all. Wrote a letter to the ceo and never got a response. Faxed it to every fax number they have given to my doctors office. I hate this company.
Nov 17th, 2021

Sep 2nd, 2021

Difficult to get decent service
Aug 11th, 2021

1 star is way too generous for this company and their employees, no one should use this company to administer health and welfare. Incompetent and ignorant is an understatement to describe their employees, submitted receipts for prescriptions for reimbursement, they reimburse for only a few prescriptions and will not reply to emails or phone calls when trying to contact to find out why, they just ignore you. If you are a company looking for an administrator do yourself a favor and skip Path administrators.
Nov 6th, 2020

After years of dealing with this company we have finally given up trying to work with them. While years ago they used to be a good company to work with they are pretty much worthless now. They are unresponsive to their clients. No one knows who you should deal with when your account manager leaves and you get the constant run around when trying to find a replacement account manager. DO NOT USE THEM unless you want to waste DAYS, WEEKS AND MONTHS of your employee's and your time!
May 20th, 2020