Met Ed
-
261 S Franklin St
Gettysburg, PA 17325
Chamber Rating
-
Mitchell Vanderpool
They make you wait on hold for an hour then just hang up
Jan 28th, 2024 -
Cricket Howland
This company Met Ed is absolutely the worst company I've ever tried to contact. It is now 4:15 PM. My sister and I have been trying since 9:00am this morning to start service at a rental in Gettysburg. No one answers the phone. When I leave my number for a call back, they say it will be an hour wait. No one EVER calls back. Between my sister and me we put four call back requests in and no one returned the call. We are new to this area and are mortified by the terrible service. I dread being forced to deal with this company since we have no other alternatives. It's absolutely criminal that they force residents to wait almost 7 hours to start service. I will be reporting them to the appropriate authorities. As I write this, I'm in my 7th hour of being put on hold. DISGRACEFUL!!! Shame on their owners and supervisors for not caring.
Nov 17th, 2023 -
Jase
Been trying to get in contact with anyone for over 3 hours now. Useless automation and unhelpful staff
Dec 22nd, 2021 -
Betty Weber
Absolutely horrible customer service, but have to deal with it because you need the service. 8 hours and still trying to get set up. Call backs and then hang up's. Total headache. Asked to speak to a supervisor and put on hold only to have them say they'll call you back. Good luck everyone.
Apr 10th, 2021 -
Myra Smith
Apr 6th, 2021
Contact Info
Questions & Answers
Q Where is Met Ed located?
A Met Ed is located at 261 S Franklin St, Gettysburg, PA 17325
Q What is the internet address for Met Ed?
A The website (URL) for Met Ed is: https://www.firstenergycorp.com/met_edison.html
Q How big is Met Ed?
A Met Ed employs approximately 20+ people.
Q How is Met Ed rated?
A Met Ed has a 1.8 Star Rating from 5 reviewers.
Ratings and Reviews
Met Ed
Overall Rating
Overall Rating
( 5 Reviews )Mitchell Vanderpool on Google
They make you wait on hold for an hour then just hang up
Cricket Howland on Google
This company Met Ed is absolutely the worst company I've ever tried to contact. It is now 4:15 PM. My sister and I have been trying since 9:00am this morning to start service at a rental in Gettysburg. No one answers the phone. When I leave my number for a call back, they say it will be an hour wait. No one EVER calls back. Between my sister and me we put four call back requests in and no one returned the call. We are new to this area and are mortified by the terrible service. I dread being forced to deal with this company since we have no other alternatives. It's absolutely criminal that they force residents to wait almost 7 hours to start service. I will be reporting them to the appropriate authorities. As I write this, I'm in my 7th hour of being put on hold. DISGRACEFUL!!! Shame on their owners and supervisors for not caring.
Jase on Google
Been trying to get in contact with anyone for over 3 hours now. Useless automation and unhelpful staff
Betty Weber on Google
Absolutely horrible customer service, but have to deal with it because you need the service. 8 hours and still trying to get set up. Call backs and then hang up's. Total headache. Asked to speak to a supervisor and put on hold only to have them say they'll call you back. Good luck everyone.
Myra Smith on Google
Overall Rating
Overall Rating
( 5 Reviews )Write a Review
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