West Penn Optical Inc
-
2576 W 8th St
Erie, PA 16505 - 814-833-1194
Hours
Chamber Rating
Contact Info
- 814-833-1194
- (814) 833-1195
Questions & Answers
Q What is the phone number for West Penn Optical Inc?
A The phone number for West Penn Optical Inc is: 814-833-1194.
Q Where is West Penn Optical Inc located?
A West Penn Optical Inc is located at 2576 W 8th St, Erie, PA 16505
Q What days are West Penn Optical Inc open?
A West Penn Optical Inc is open:
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 7:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Q How is West Penn Optical Inc rated?
A West Penn Optical Inc has a 3.1 Star Rating from 7 reviewers.
Hours
Ratings and Reviews
West Penn Optical Inc
Overall Rating
Overall Rating
( 7 Reviews )Justin Tomlinson on Google
Professional and helpful staff.
MM McAuley on Google
They're Friendly and accommodating
Maryann S. on Yelp
I have been going to West Penn Optical for years and really haven't had many issues with them except for the girl who helps you pick out glasses. She was very rude. The last straw came when I went for my yearly eye exam, my prescription changed slightly so they ordered me a new supply of contact lenses - a one year supply. I had to pay for them up front. They were delivered to my house but I was still using my leftover contacts because I didn't want to waste them. I opened the box for my new supply and after wearing them for a week or so I realized I really couldn't see and it wasn't just because I was getting used to a new prescription. I'm an accountant so seeing numbers correctly is very important to my job. I called them this morning and they admitted that the contacts I received weren't the right prescription, but didn't admit if it was their fault or the manufacturer's fault for shipping me the wrong prescription. They also said since the box was open, I couldn't return them for a refund. Now I have a years supply of contact lenses that cost hundreds of dollars that I can't use and can't get a refund for.
Brenna Barr on Google
Had my first appointment with West Penn Optical today and I was more than happy with my experience! Everyone was so kind, knowledgeable, and helpful. I hardly had to wait and I didnt feel rushed what-so-ever. I was offered many different samples and options for my contacts which was very helpful. The Dr. was fantastic - I will definitely be returning for future appointments!
Alex M. on Yelp
You would think that after you pay so much money on a product, you would receive good treatment. I was fooled. The doctor is impatient when going through the examination. Flying through the test, not giving enough time to appropriately compare which lens is best for my eye, then gets frustrated when I asked for more time and so she "ended the test prematurely." Felt upset that I wasn't listened to. Gets the prescription wrong, then blames it on "Your eyesight changed." Eyesight does not spontaneously change within a week of the test. When trying to get it fixed they charge me full price for their error. Very unsatisfied with West Penn Optical. I would not recommend.
Overall Rating
Overall Rating
( 7 Reviews )Write a Review
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