Robertson Kitchens & Remodeling Services of Erie

Jim Robertson went the extra mile in locating outdated kitchen cabinet replacement hinges for my 30 year old kitchen. The first two businesses I checked with immediately told me my hinges were no longer available. Jim took the time to research and find them for me, and I was a total stranger. I am a lifelong cabinet maker and after looking over the cabinets and countertops in the showroom, I can say without hesitation that their materials and workmanship are first rate. Neil Donovan, Edinboro Service: Kitchen cabinet door replacement
May 3rd, 2022

Good place for kitchen and bathroom remodel
Feb 18th, 2022

Deb has been so helpful and very patient with my different requests. She is very knowledgeable and imaginative with colors and designs. I really appreciate her expertise!
Dec 4th, 2021

I came in for a quote I had been to 3 other places with no problems. They said my layout would not work and I would have to change it or the quote for custom would be well over 20k. My kitchen is like 15 cabinets. When I said no one else needed to change layout they were done with me and walked away. Like just left me there with no goodbye. Get quotes, and go with people who treat you well.
Sep 3rd, 2021

We had our kitchen completely redone by Robertson's in 2018. It's an old house with plaster and lathe construction so when I say redone I mean a complete tear out down to the studs. When Julie came to measure for the cabinets we specifically told her we wanted to keep our old microwave because it was a wedding present from 1990. We also showed her the pocket doors which separate the kitchen from the dining room and pointed the way the wall stuck out to accommodate them. The installers came, tore everything out, put up new drywall, and hung the cabinets. There was a problem though, the measurement for the cabinet was too small for the microwave. Julie downplayed it and said they would provide us with a new microwave or knock some money off the final price. We got the new microwave, which is nice and all, but it's not the microwave I got from my now deceased brothers as a wedding gift. Also, the pocket doors no longer work properly. Because of the same measuring miscalculation, one of the doors no longer fits completely into the recess in the wall. The other door frequently comes off the bottom track. Additionally, it took a year to finally get the new storm door installed. Overall, these may seem like small, easily overlooked things but every time I use the microwave or have to open/close the pocket doors, I think for $60,000 we should have gotten exactly what we wanted. And no, I didn't accidentally put an extra zero in there. We were also told if we left positive reviews we could get a cash rebate so think about that when you read the glowing 5 star reviews. Edited to add a response the owner response: The owner posted: "I feel perplexed reading this review four years after your project". Perhaps the reason you are perplexed is because 2021-2018=3, not 4. That's exactly the type of calculation error that gave us the wrong size cabinet and enclosure for the pocket door. But since it took a year to get the storm door it's more like 2 years since the project was completed. Service: Remodeling
Jul 24th, 2021