Masland Associates

The doctors are great, especially Dr Bero. The admin staff are rude, inconsiderate, and uncaring. In my experience, they did not listen to my words, but made assumptions from what they chose to hear.
Dec 16th, 2022

Very disappointed in the practice my godfather founded. They are refusing to see my 92 year old mother in law because she had COVID 10 days ago. She has tested negative and does not have respiratory symptoms. Their refusal to see her is irrational, not in compliance with CDC guidelines, and an abandonment of their professed medical oath if you ask me. I left this practice a few years ago because of poor communication practices but its time for my mother in law to find a new PCP now!
Dec 3rd, 2022

Good doctors, some staff are very rude espeshily the medical secretary who needs to retire or move on.
Oct 26th, 2022

My Mother has been a patient at this practice for at least 20 years. She is 89 years old, currently staying with me in South Carolina and declining rapidly. I called to request an order for hospice evaluation to be faxed to a company in South Carolina and was VERY RUDELY told she would have to be seen - my Mom is bedbound and in South Carolina!!!! Really?? What kind of practice is this. No sympathy, no Im sorry to hear this . . Unbelievable.
Jun 17th, 2022

As you can see by most of the reviews, this is one of the worst doctors offices you can go to. Doctors are nice but front desk is rude. Whoever is in charge of taking calls for prescriptions should be FIRED ASAP. Not only was she rude to me but also yelled at my GRANDMA. If you need prescriptions filled to survive then going here you might not see another day. Will be switching offices.
Feb 17th, 2022