Wells Fargo Advisors

Dow Health _{on Google}

Dec 11th, 2021

The worst branch to deal with especially Johnathan hes so rude & no help at all ! He doesnt even allow you to talk. He continues to talk over you, he has terrible customer service skills. I dont recommend anyone using this branch especially if you have important business matters. They absolutely do not care about helping you at all !

nakia dawkins _{on Google}

Sep 10th, 2021

Not very welcoming, not concerned about my account being hacked. Tried to give me the run around instead of listening to the problem. The white older guy (Jonathan) in consumer service has poor customer service skills and hes rude. He kept talking over me while Im trying to explain Ive already did everything he was suggesting. All he kept saying was l cant help you right now. This has been the worst banking experience ever. When customers come to a bank with a problem the staff working there is suppose to accommodate you & make you feel welcome & make you feel as if your problem is their problem. I definitely wouldnt recommend anyone visiting this branch. Only person willing to help Brian

Brian Allen _{on Google}

Feb 9th, 2021

I went to this branch during the pandemic because it was the only one open around where I live. When I arrived the white teller refused to cash my checks. I asked her why & she said my address doesn't match the address on my checks. She never asked for 2 forms of ID or anything. She just returned my checks & repeatedly told me "you can not cash your checks here" so I left & went to another Wells Fargo that's was less than 2 miles away on city line ave. When I got to the teller on city line she immediately asked for 2 forms of ID, so I showed them to her. Less than 10 minutes later I'm walking out the door with $3100.. I definitely feel like I was being racially profiled.