Bill's Small Engine Service

Sep 19th, 2021

Every one has there own opinion of people and places but I read reviews and most were good me some were bad but don’t always listen to the Karen’s in the world this places was Great!!! Very family oriented and down to earth people great equipment and awesome to deal with!!! I highly recommend them! Bought a new zero turn and within 2 days delivered to my house free of charge
Jun 13th, 2021

May 8th, 2021

Only gave a 1 due to zero was not possible. When bought tractor was told got free pick up and delivery. That was BS was charged over $15 per mile for pick up and delivery. this place is a joke not only did they charge for delivery they then held the tractor for days until they chose to bring back. Many other places sale these tractor's I would recommend you go some where else. So much for tring to use a local dealer. Expect better service not taken advantage of!!!!! 2days later ran tractor did run fine (note: 3rd fuel tank assy. for tractor). Was hoping owner would live up to his free delivery service, Has not yet. Just wanted to add update 3rd use of tractor doing same thing wont start properly and stalls. Update after no satisfaction from Bill's or Cub Cadet took a hour or so and looked at myself and was able to fix issue. Apparently they need more training!!!!
Apr 21st, 2021

This is a situation that happened in the summer of 2020 about Bill's Service. Decided at the time to keep the opinionwe wrote and wait to see if we still felt the same. Decided it needs to be posted to this site with another experience. ---------------------------------------- Took chain saw for repair. After five (5) weeks we called and it wasn't started at that time Two (2) weeks later we called and he said he called us three (3) weeks ago. As business owners ourselves for 42 years we were extremely disappointed in this business. We did get our saw and it worked again; BUT, we would have expected it also to be cleaned and tuned up NOT just able to run. ALSO, he charged over $200.00 for what he said did -- that certainly seems expensive to us. We are in another industry that works with much larger industrial equipment and do have knowledge of the costs and all types of industrial products. If we could have repaired the chain saw ourselves we would have; but, we don't work with chain saws.
Nov 27th, 2020