Young Insurance Agency

Ann Myers _{on Google}

Nov 10th, 2022

Amazing insurance agency
Staff is Amazing
# 1 place for Motorcycle insurance
# 1 place for car insurance as well

Christy Grace Shoemaker _{on Google}

Dec 16th, 2021

I can't edit my previous review, but I can state that I was finally contacted by Neptune to resolve the issues & that Tom Young personally issued the refund that Neptune should have made. It did not negate the headaches of not being able to close on time or all of the lost work time, but I did appreciate it.

Christy Collins _{on Google}

Jan 1st, 2022

Tried to buy flood insurance from Neptune, a company that Young Insurance represents. Their underwriters wouldn't write the address correctly. Went back and forth between adding a 1 to indicate that it was a town home (part of a multi-unit) to trying to list it as a single family home, which it was not. Mortgage underwriters couldn't accept either and Neptune WOULD NOT simply print the address correctly. Cost me $300 more to go with another company and an extra week of being homeless as the closing was pushed back. Cost me 10 extra hours of commuting time staying out of town for an additional week & will affect my sales at work for an entire quarter from the time lost. Then I found out that they won't be processing the refund to my account for several weeks!!! Tom told me yesterday that it would be in my inbox at the same time as the new policy. Then, after I paid for the new policy, he told me that it would take SEVERAL WEEKS to process the refund!!!!! Had to pay for the new policy in the meantime. Choosing Neptune Flood Insurance was an EXPENSIVE mistake & I am not sure that I will stay with Young Insurance at all, but I can honestly say that I am glad that the policy did not go through. If this company is this astrologically horrible to deal with just in setting up the policy, how much worse would they be if I actually had to process a claim?!?!? Learned my lesson. I will review the companies this company represents before making another purchase...and I will be shopping around for a new policy as soon as the mortgage closes.