NorthWest Fence and Contracting

Aug 3rd, 2018

Jul 20th, 2018

May 16th, 2018

May 13th, 2018

ATTENTION: BUYER BEWARE! In early August, we contacted NorthWest Fence and Contracting and spoke with Mario, the owner. He told us that his company could complete our fence replacement in Tukwila in just 2 days; one day to tear down the old fence and set the posts, and the next day to build our "good neighbor" style fence. We signed a contract and paid 66% up front and were told the job would be started August 30th and completed on August 31st (see below) "On Aug 4, 2018, at 12:04 PM, Mario Lopez mario.northwestfence@gma… wrote: Good day, We can schedule you on August 30th it will take 2 days. 1 day for tear down and to set the poles. Next day to install the rails and pickets. The Forman on the job will be Rich Rodriquez. Thank you" The photos below tell the whole, nightmare. We are past the 3 week mark and have had one delay after another. Richard Rodriguez told us just tonight that ours was a "difficult job." As you can see by the photos, our job is actually a very easy job. It is a straight fence. It does not have any curves, twists, turns, slopes, hills or covered bridges! The only difficulties this company has experienced doing our job is of their own making!! The company ordered the wrong style lattice so we were told that we had to wait 4 days for the correct lattice to come in. However, it took approximately 2 weeks for the crew to show up with the correct style lattice. In the meantime our yard was unsecured and looked horrible! Next, the crew they assigned to build our fence did not know what they were doing. We called Richard to come out and inspect our partially built fence because we could tell there were some serious mistakes. After Richard's inspection, he told us, "there were numerous mistakes made and that he would correct them." The next thing we heard is that the person who had made those mistakes in building our fence was no longer working for the company! Richard has been telling us for days that our fence would be completed that day, even as recent as 9:02am this morning! (see below) "From: Richard Rodriguez northwestfencellc@gmail.… Date: Fri, Sep 21, 2018 at 9:02 AM Subject: Fence completion To: onlineprofessor55@gmail.… Fence will be done today" As you can see by the photos, our fence is anything but "done" and Richard never even cared enough to call or email to let us know! We came home from a 7-day vacation today "believing" that our fence would be done as Richard emailed us would be the case. WRONG! If you look closely in the photos, you can see that the top and bottom edges are not even and do not line up with the next panel. We have given this company 3 weeks to get our fence built, and from what we saw tonight, it appears that the entire fence needs to be taken down and rebuilt to get the lines even! We have no choice now but to contact our attorney, Patrick Doyle, at 5:01pm on Monday if our fence is not completed and perfect by 5pm. Many of Tukwila's fences are dilapidated, to say the least! You would think that a fence company would do their best work on our job in order to get high ratings and recommendations in order to get all of the business that Tukwila alone could give them!! Should our fence be completed and perfect by 5pm on Monday, we will change our rating and update our review.
Apr 22nd, 2018