I used wireless here 2 years 2 long. This is Wonderful. Office Lady is outstanding and very helpful
Serenity Lynn on Google
A technician came to install internet but informed me that the cable in the wall needed replacing. He said he could install internet that day but it would be spotty. So I reached out to the Property Management regarding the change in cable or adding an additional outlet and they said they would not replace the cable or allow for an additional outlet. She said that since they bought out Bend Broadband, theyve been getting calls from other tenants who have tried to get internet installed and TDS tells them they also need the cables replaced. And that the person before me had no issues with the internet whatsoever. So I reached out to reschedule the appointment with TDS giving all the information I stated above. After 45 minutes of being put on and off hold and continuously being asked to add additional services, (I had already gone through the entire process of ordering the services I needed)they finally rescheduled. The second technician showed up basically to tell me that the cable needed replacing without even looking at it himself, he just went off of his notes. Until I made the comment about him not personally looking at it did he go to get his tools. 5 minutes later hes telling me the same thing. So all in all, TDS wasted both my time and the techs time by sending him here knowing they werent going to install the internet. I really shouldve read the reviews before making any sort of order with them.
Diana Schleicher on Google
No phone for 20 days. The tech has been here several times to "fix" it, and I still have no phone. WTH!?
John Poling on Google
Been with out internet for a month and a half still no service. Totally don't care for there customers been with them for 20 years. Crestview then Bend Brodband Now TDS. TIME FOR A CHANGE!!!!!
MobBoss 1989 on Google
Bad customer service don't care about their custeveryone everybody in my apartment building had no Internet but they said it wasn't an outage and it was. It would be a few days before they can get anybody out to look at it. They're a joke. Pay a bunch of money for service that you don't get..
