Smartbox Moving and Storage

We ordered four boxes, two which were so badly built that they wouldn't close. They also were delivered without the vinyl covers, and when we called to ask why that was we were told that "mayyyybe" they could get us some but they didn't know for sure. It's Spring. In Portland. Be real here. Additionally, they have no idea about what padlock size their boxes take but it's definitely small (aka, not very secure). U-Haul is cheaper and has a better level of professionalism. They threw the person who delievered the boxes under the bus for the issues we had because they were new. Have confidence in whoever is doing your training, and back up your employees. They were quick to issue us a refund and picked up the boxes the next day, so that's something.
Feb 27th, 2023

Smartbox Portland was very helpful in providing storage solutions for our son attending college in Portland. They provided reliable service and delivery of a storage box in a quick turnaround time when students needed to move-out quickly in March 2020. Then, when our son returned to campus, they were equally helpful and provided delivery of my sons belongings as promised. Thank you Smartbox for being so dependable and easy to work with during these unprecedented times!
Aug 2nd, 2020

Oct 21st, 2019

Myron was amazing!!! He was so helpful and great to work with. I have been recommending the local smartbox to everyone including our realtor. I will say that that Smartbox toll free number (which is ran by the overarching company) was not helpful at all and I waited on hold with them several times for 40+ min.
Jul 29th, 2019

Jun 16th, 2019