Guild Mortgage - Carol Flanagan

Carol and her team were absolutely fantastic! Well-informed and knowledgeable, they kept us up to date through the entire process and provided a timeline of next steps every stage of the way. When we went in to sign Carol explained every single document and answered all our questions. Carol and her team are awesome and really went above and beyond. They not only met but exceeded our expectations. 'Nuff said. :)
Jul 15th, 2019

Carol Flanagan is simply the best.
Mar 22nd, 2019

Carol Flanagan's group at Guild Mortgage are awesome! They were patient and diligent and really had my best interests at heart and provided me with sound options to inform my decision for my new home. Thank you Carol, Tonya and Jenny!
Aug 21st, 2018

Only reason I gave 5 Stars is you can't give 6! Carol and her team are the very best I've ever worked with. I bought my 1st home in Portland with Carol 22 years ago. Carol and her staff are the true "A-Team"
Jul 5th, 2018

I just purchased my first home. From the first meeting through the closing on the house, Guild Mortgage was there every step along the way - they answered all of my questions and made me feel supported. However the moment my loan was finalized, Guild Mortgage sold the loan to a rather generic company where I am now just a loan number and may never get to speak to someone personally about my mortgage again. Guild Mortgage's response when I asked about this transaction was that this is standard practice in the mortgage world. And while that may be true, my disappointment stems from the fact that I was sold on the personal attention, local people and continued care I would receive from Guild Mortgage for the life of my loan. And to have my loan transferred to a large company in another state with no local representation BEFORE my first payment was even due feels like a bait and switch. It affirms that because my loan was not high profile enough, it isn't worth their time to maintain.
Sep 27th, 2019