Columbia Crossings

Ni no no!! Poorly customer service, many of the employees behave like they work in a jail facility. Brandy, JJ and the harbor master are very attentive, pleasant and helpful. The rest are completely awful, horrible customer service especially Kim. It takes them long to fix or maintain, amenities and dock. They will demand you to pay extra fees, if you pay your moorage they will block you the access to your boat if you decline to agree with their extra charges. They will kick you out if you're no weak. No one is there a life to explain additional fees. Instead the administration will get very angry at you if you ask questions. Is a descent nice looking marina too bad mostly their employees don't honored. Security was good, he was often around and be sure everything was safe. I will miss JJ and the security nice guy! I won't never recommended any one to bring boats here, unfortunately the staff acts like they're doing you a favor by taking you. They are so used to people kissing their background. For the people who has been a decade and happy, well they had known any better. Tenants are amazing and friendly.
Dec 2nd, 2022

This is now down to 2 stars.Reason:  2020, my husband fell because he slipped on a bad dock board when exiting our boat. He broke his ankle!  We got a new slip.  We were told TODAY, that row is totally new now.Today: While planning to do some relaxing lunch at the boat and some cleaning, I slipped on the row, where we are now.  I almost fell in the water. Photos taken by my husband. He said, I was flying!  I was holding my umbrella (to shield me from the hot sun), and I guess it slowed me down like a parachute coming down, but no matter I was injured.  The concrete walkway was very much un-even. There was no yellow paint to indicate 'warning'.  Since I've posted this, very little had improved, maybe they did some improvement on Row E, but here's my say:  if you can build a house in 3 months, you can check the marina for some 'danger signs' and protect the people that rent there from getting into ACCIDENTS.  Mind you, this was LUNCHTIME, not late in the evening!I walked up to the office, to show them what just happened.  After TWO ACCIDENTS here, after my last review, I am disturbed walking, just walking, not even sailing this marina.  I just wanted something done!  One was to move the boat again.  They offered help doing that, but today, we're not ready. Too much to do, and we've not had lunch. They offered to buy us lunch. That's not enough!  I just want the marina MORE SAFE everywhere else, not just one row at a time.
Aug 1st, 2022

Bad news. Dirty. Unmaintained. Dredging is their business, not accommodating boaters. If you want noise (gulls and geese) stomping on the roof and piles of feces on the docks, tie up here. can can handle.
Jul 5th, 2022

May 15th, 2022

Pathetic.
Jan 15th, 2022