Cirrus Commercial Cleaning

Hours

Sunday:
Closed
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 7:00 AM
Thursday:
7:00 AM - 7:00 AM
Friday:
7:00 AM - 7:00 AM
Saturday:
Closed

Chamber Rating

Verified Member
3.0 - (3 reviews)
1
0
1
0
1
Read Our 3 Reviews

Chamber Rating

Verified Member
3.0 - (3 reviews)
1
0
1
0
1
  • Gemma Rathbone


    Jul 30th, 2021

  • shelly erovick

    I utilized Cirrus for my business for 2 years. The team they assigned to my office seemed very nice and helpful. I own a medical clinic, so was very sensitive to HIPAA access, and felt the Cirrus team was trustworthy. This prevented me from making the better decision to get another team after my office had numerous cleanliness issues that weren't addressed with cleaning, nor responsive to complaints. I involved the team manager, who did nothing, and simply re-directed my concerns back towards the team performing the cleaning. The service manager (a different person) seemed to care, but was unable to make any change or improvement on my service. My break room sink was not cleaned for 2 months. Black mold was growing in it. I addressed this with the team, and was met with push back defending the level of their cleaning. The Cirrus manager not only was not helpful, after I wanted a different team, he actually sent the same team back that I had fired, putting my HIPAA sensitive information at risk to disgruntled employees. That was the point at which I made the decision I had been hoping to not have to make, to interview a whole new cleaning operation, as Cirrus was clearly not wanting to provide good service to my small business. After I fired Cirrus for non-performance, I requested to hear from John, the owner. He defended the team, with an explanation that 'no other people have complained about this team'. And then proceeded to bill me for the following month (in which their services had been terminated for non-performance, and had been paid through the last cleaning). If I could do it over, (and now I have), I hired a local woman owned business, who cares about doing a great job and providing great cleaning service (and for a better price). My impression- Cirrus provides mediocre to poor service, probably to bigger businesses who don't notice as much. Keep looking, you won't find what you need here.
    Sep 2nd, 2018

  • Jarod Hobbs

    I used Cirrus for approximately 2 years and they were just ok. Their first crew started out great and the quality of cleaning gradually degraded over time. We provided regular feedback to them and their corporate office was very responsive. We would see immediate improvement, and then eventual backsliding. Eventually they changed the cleaning crew. The new crew started strong, but eventually began to slip. We had their corporate rep out to inspect and he agreed the quality was severely lacking, but basically told us that they had tried two crews and that was the best they could do. They have a very large list of items they say they will do every day/week, etc., but they greatly over-promised. We ended up trying a new company.
    Jul 5th, 2015

Read Our 3 Reviews

About
Cirrus Commercial Cleaning

Cirrus Commercial Cleaning is located at 5410 S Macadam Ave #110 in Portland, Oregon 97239. Cirrus Commercial Cleaning can be contacted via phone at (503) 719-7043 for pricing, hours and directions.

Contact Info

  •   (503) 719-7043

Questions & Answers

Q What is the phone number for Cirrus Commercial Cleaning?

A The phone number for Cirrus Commercial Cleaning is: (503) 719-7043.


Q Where is Cirrus Commercial Cleaning located?

A Cirrus Commercial Cleaning is located at 5410 S Macadam Ave #110, Portland, OR 97239


Q How big is Cirrus Commercial Cleaning?

A Cirrus Commercial Cleaning employs approximately 20+ people.


Q What days are Cirrus Commercial Cleaning open?

A Cirrus Commercial Cleaning is open:
Sunday: Closed
Monday: 7:00 AM - 6:00 PM
Tuesday: 7:00 AM - 6:00 PM
Wednesday: 7:00 AM - 7:00 AM
Thursday: 7:00 AM - 7:00 AM
Friday: 7:00 AM - 7:00 AM
Saturday: Closed


Q How is Cirrus Commercial Cleaning rated?

A Cirrus Commercial Cleaning has a 3.0 Star Rating from 3 reviewers.

Hours

Sunday:
Closed
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 7:00 AM
Thursday:
7:00 AM - 7:00 AM
Friday:
7:00 AM - 7:00 AM
Saturday:
Closed

Related Categories

Ratings and Reviews
Cirrus Commercial Cleaning

Overall Rating

Overall Rating
( 3 Reviews )
1
0
1
0
1
Write a Review

Gemma Rathbone on Google

image


shelly erovick on Google

image I utilized Cirrus for my business for 2 years. The team they assigned to my office seemed very nice and helpful. I own a medical clinic, so was very sensitive to HIPAA access, and felt the Cirrus team was trustworthy. This prevented me from making the better decision to get another team after my office had numerous cleanliness issues that weren't addressed with cleaning, nor responsive to complaints.
I involved the team manager, who did nothing, and simply re-directed my concerns back towards the team performing the cleaning. The service manager (a different person) seemed to care, but was unable to make any change or improvement on my service. My break room sink was not cleaned for 2 months. Black mold was growing in it. I addressed this with the team, and was met with push back defending the level of their cleaning. The Cirrus manager not only was not helpful, after I wanted a different team, he actually sent the same team back that I had fired, putting my HIPAA sensitive information at risk to disgruntled employees. That was the point at which I made the decision I had been hoping to not have to make, to interview a whole new cleaning operation, as Cirrus was clearly not wanting to provide good service to my small business.
After I fired Cirrus for non-performance, I requested to hear from John, the owner. He defended the team, with an explanation that 'no other people have complained about this team'. And then proceeded to bill me for the following month (in which their services had been terminated for non-performance, and had been paid through the last cleaning).
If I could do it over, (and now I have), I hired a local woman owned business, who cares about doing a great job and providing great cleaning service (and for a better price). My impression- Cirrus provides mediocre to poor service, probably to bigger businesses who don't notice as much.
Keep looking, you won't find what you need here.


Jarod Hobbs on Google

image I used Cirrus for approximately 2 years and they were just ok. Their first crew started out great and the quality of cleaning gradually degraded over time. We provided regular feedback to them and their corporate office was very responsive. We would see immediate improvement, and then eventual backsliding. Eventually they changed the cleaning crew. The new crew started strong, but eventually began to slip. We had their corporate rep out to inspect and he agreed the quality was severely lacking, but basically told us that they had tried two crews and that was the best they could do. They have a very large list of items they say they will do every day/week, etc., but they greatly over-promised. We ended up trying a new company.


Overall Rating

Overall Rating
( 3 Reviews )
1
0
1
0
1

Write a Review

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