Eyedentity Vision Center

Hours

Tuesday:
6:30 AM - 6:00 PM
Wednesday:
7:30 AM - 7:30 AM
Thursday:
7:30 AM - 7:30 AM
Friday:
8:00 AM - 8:00 AM
Saturday:
8:00 AM - 8:00 AM
Sunday:
Closed
Monday:
7:30 AM - 6:00 PM

Chamber Rating

3.4 - (17 reviews)
6
4
0
4
3
Read Our 17 Reviews

Chamber Rating

3.4 - (17 reviews)
6
4
0
4
3
  • Jerry Petty

    I've been going here for years. The staff is friendly; the doctor is affable and professional. I have always had a positive experience with this business.
    Jul 19th, 2017

  • Rachel Torreon

    I switched to a more expensive eye insurance this year because I wanted to go to a locally owned business instead of lens crafters etc. I stumbled upon this location as it was close to my house and it seemed pretty cool. After the first two visits however, I don't think I'll be going back to this place. Dr. Clouse was fine enough, knowledgeable, straight to the point. He did a superior contact/frames fit and the changes he made to my prescription definitely improved my overall vision. However, his aptitude didn't make up for the utterly poor customer service I received from the front desk. The first visit, I was looking at frames after an exam, and a lady with 30+ years experience, was friendly at first, but then touted her knowledge to be above all when I asked her a question about glass index. She said "how do i explain this in laymen terms" ? I didn't take notice of it, placed the order for the frames and scheduled a follow-up for next week, thinking it was a weird thing to say but whatever. On the return visit, the same woman was completely rude when I asked her for an itemized printout to give to my insurance for a copay. She verbatim blamed me for losing the piece of paper she had supposedly given to me already, although I had only been standing there for five minutes. Which fine, even if I did lose it, don't blame the customer and make them feel bad about it? After I was collecting my thoughts and looking over the bills, she rudely says "I'm done here" as if to shoo me away. The entire time she wouldn't even look me in the eye, instead did that awkward, weird thing of looking really busy and ignoring the person in front of her. It was as if I was inconveniencing her with my presence at the front desk. I have never received such personally, terrible customer service from anyone before. She obviously knows her job very well, but she must hate her job because she made me feel like I was the worst person ever when I walked away from the office. Sorry Dr. Clouse and the other receptionist, you guys were great, but that particular individual really put a bad taste in my mouth and I won't be recommending you.
    Jul 29th, 2016

  • Danielle Curran

    Dr. Clouse is a wonderful doctor. His office manager Kristen is unnecessarily rude. They have just lost my family's, all six of us, business because of her. I'll never go back again.
    Mar 8th, 2016

  • Gwen Ivory

    I've been a customer of Eyedentity for quiet a few years and upon my latest visit I was disappointed with the optical office staff. I loved having Jenna and other previous staff do fittings for my new glasses. Obviously that service is no longer offered and the frame selection isn't that great.
    Feb 3rd, 2016

  • Theresa McCormick

    I purchase a pair of frames with clip on sun-glasses. The plastic frames changed shape and the clip-ones never actually fit well. After I brought them in to be re-sized the sun glasses broke. I was told it was under warranty and that they would have them replaced. That was last September, since then I have been in twice, called twice, each time I am told they will look into it and get back to me. They never once tried to contact me. Today I was told the replacement was discontinued and they would do nothing about it. That I could pay someone to fix it if I still had the tiny arm that had broken off the glasses. Do not buy these types of frames, and I think for the money I paid I would get better service.
    Dec 20th, 2015

Read Our 17 Reviews

About
Eyedentity Vision Center

Eyedentity Vision Center is located at 2609 SE Clinton St in Portland, Oregon 97202. Eyedentity Vision Center can be contacted via phone at (503) 238-1139 for pricing, hours and directions.

Contact Info

  •   (503) 238-1139

Questions & Answers

Q What is the phone number for Eyedentity Vision Center?

A The phone number for Eyedentity Vision Center is: (503) 238-1139.


Q Where is Eyedentity Vision Center located?

A Eyedentity Vision Center is located at 2609 SE Clinton St, Portland, OR 97202


Q What is the internet address for Eyedentity Vision Center?

A The website (URL) for Eyedentity Vision Center is: http://EYEDENTITYEYEWEAR.COM


Q What days are Eyedentity Vision Center open?

A Eyedentity Vision Center is open:
Tuesday: 6:30 AM - 6:00 PM
Wednesday: 7:30 AM - 7:30 AM
Thursday: 7:30 AM - 7:30 AM
Friday: 8:00 AM - 8:00 AM
Saturday: 8:00 AM - 8:00 AM
Sunday: Closed
Monday: 7:30 AM - 6:00 PM


Q How is Eyedentity Vision Center rated?

A Eyedentity Vision Center has a 3.4 Star Rating from 17 reviewers.

Hours

Tuesday:
6:30 AM - 6:00 PM
Wednesday:
7:30 AM - 7:30 AM
Thursday:
7:30 AM - 7:30 AM
Friday:
8:00 AM - 8:00 AM
Saturday:
8:00 AM - 8:00 AM
Sunday:
Closed
Monday:
7:30 AM - 6:00 PM

Ratings and Reviews
Eyedentity Vision Center

Overall Rating

Overall Rating
( 17 Reviews )
6
4
0
4
3
Write a Review

Jerry Petty on Google

image I've been going here for years. The staff is friendly; the doctor is affable and professional. I have always had a positive experience with this business.


Rachel Torreon on Google

image I switched to a more expensive eye insurance this year because I wanted to go to a locally owned business instead of lens crafters etc. I stumbled upon this location as it was close to my house and it seemed pretty cool. After the first two visits however, I don't think I'll be going back to this place. Dr. Clouse was fine enough, knowledgeable, straight to the point. He did a superior contact/frames fit and the changes he made to my prescription definitely improved my overall vision.
However, his aptitude didn't make up for the utterly poor customer service I received from the front desk.
The first visit, I was looking at frames after an exam, and a lady with 30+ years experience, was friendly at first, but then touted her knowledge to be above all when I asked her a question about glass index. She said "how do i explain this in laymen terms" ? I didn't take notice of it, placed the order for the frames and scheduled a follow-up for next week, thinking it was a weird thing to say but whatever.
On the return visit, the same woman was completely rude when I asked her for an itemized printout to give to my insurance for a copay. She verbatim blamed me for losing the piece of paper she had supposedly given to me already, although I had only been standing there for five minutes. Which fine, even if I did lose it, don't blame the customer and make them feel bad about it?
After I was collecting my thoughts and looking over the bills, she rudely says "I'm done here" as if to shoo me away. The entire time she wouldn't even look me in the eye, instead did that awkward, weird thing of looking really busy and ignoring the person in front of her. It was as if I was inconveniencing her with my presence at the front desk.
I have never received such personally, terrible customer service from anyone before. She obviously knows her job very well, but she must hate her job because she made me feel like I was the worst person ever when I walked away from the office.
Sorry Dr. Clouse and the other receptionist, you guys were great, but that particular individual really put a bad taste in my mouth and I won't be recommending you.


Danielle Curran on Google

image Dr. Clouse is a wonderful doctor. His office manager Kristen is unnecessarily rude. They have just lost my family's, all six of us, business because of her. I'll never go back again.


Gwen Ivory on Google

image I've been a customer of Eyedentity for quiet a few years and upon my latest visit I was disappointed with the optical office staff. I loved having Jenna and other previous staff do fittings for my new glasses. Obviously that service is no longer offered and the frame selection isn't that great.


Theresa McCormick on Google

image I purchase a pair of frames with clip on sun-glasses. The plastic frames changed shape and the clip-ones never actually fit well. After I brought them in to be re-sized the sun glasses broke. I was told it was under warranty and that they would have them replaced. That was last September, since then I have been in twice, called twice, each time I am told they will look into it and get back to me. They never once tried to contact me. Today I was told the replacement was discontinued and they would do nothing about it. That I could pay someone to fix it if I still had the tiny arm that had broken off the glasses. Do not buy these types of frames, and I think for the money I paid I would get better service.


Load More Reviews

Overall Rating

Overall Rating
( 17 Reviews )
6
4
0
4
3

Write a Review

RATING:
Create 1 Star Review Create 2 Star Review Create 3 Star Review Create 4 Star Review Create 5 Star Review

Eye Care Center Near Me in Portland, OR

OHSU Casey Eye Institute Clinic, South Waterfront
3303 S Bond Ave Building 1, 11th Floor
Portland, OR 97239
503-494-7672
( 26 Reviews )
Asterix Eyewear
4936 SE Foster Rd
Portland, OR 97206
503-771-6654
( 156 Reviews )
OHSU Casey Eye Institute Elks Children's Eye Clinic, Marquam Hill
545 SW Campus Dr
Portland, OR 97239
503-494-7830
( 17 Reviews )
America's Best Contacts & Eyeglasses
9710 SE Washington St # D
Portland, Oregon 97216
503-257-7770
( 273 Reviews )
Myoptic Optometry, Burnside
12 SE 28th Ave
Portland, OR 97214
503-282-2020
( 261 Reviews )
DBA Bome Eyewear
3519 NE 15th Ave
Portland, OR 97212
( 0 Reviews )
Beaumont Vision
4331 NE Fremont St
Portland, OR 97213
503-331-3937
( 94 Reviews )
Eyestrong - Pediatric Eye Care
3934 NE Martin Luther King Jr Blvd Suite 101
Portland, OR 97212
503-762-1080
( 24 Reviews )

START DRIVING

ONLINE LEADS TODAY!

ChamberofCommerce.com
Loading