Sunset Cycles LLC

Traveling Manny _{on Google}

Sep 25th, 2014

My frist experience with this bike shop was great. I emailed them to find out about an orbea orca and they did not have my size. They were able to special order the bike for me and in the correct size that I was not able to find anywhere else. Every phone call and contact was very professinal. unfortunatley this shop is about an hour away from me or else it would be my go to shop for all my needs. I would definitely recommend Sunset Cycles to my friends and family.

Stephanie Brannan _{on Google}

Nov 9th, 2013

WORST EXPERIENCE EVER. UNKNOWLDGEABLE RUDE AND DEMEANING STAFF.
I have never had a more unpleasant experience and left the stores almost in tears and when i called the manager i was called a liar, and he refused to fix the OVERRING even after i showed him the reciept. They are theieves and took advantage of me while belittling me all at once. I was raped by this store. Dont go here unless you wish for the same. I have never felt so ruffled by any customer service experience. I will NEVER return here and if youre smart, neither will you.

Joseph Tysoe _{on Google}

Apr 29th, 2013

I really can't recommend it unless you just need parts. They are unable to service anything other then very basic repairs. I have been in 3x over the years where they couldn't complete service and yet charged me anyway. I gave them many chances to make it right and they couldn't/wouldn't. Here's a story below:
I went in there to have a cow horn time trial bars installed and it was done beyond incorrectly..
There was extra cable not cut hanging from the rear brakes, the brake cable was not routed inside the bars because they didn't see the holes in the bar and claimed it was not meant to be routed that way, finally, the cabling job was terrible..
It's a time-trial bike and they had alot of extra cable just hanging out in the wind..
Owner seems clueless and he hires "ex-racers" in his words. Right.
I took it back and they were actually put off I came back and asked to fix it asap.
I would only go there for parts (not cheap there though) or a clearance bike.

Emily Wells _{on Google}

Jul 18th, 2003

Best place to buy a bike, very knowledgeable staff. Bought a foldable bike here a couple years ago and it's still in good condition!