Bank of America

Bank of America

Hours

Sunday:
N/A
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
10:00 AM - 2:00 PM

Chamber Rating

Verified Member
18
5
2
1
22
Read Our 48 Reviews

Chamber Rating

Verified Member
18
5
2
1
22
  • So- Gorgi

    Went to this location to cash a check and Miss Taylor decided that although Ive cashed multiple checks through them from the same account she needed to do a second authentication without cause. After suspecting some discrimination and asking if protocol was the same for all locations and receiving confirmation as well as confirmation on if theres a limit on cashing checks for non account holders she couldnt tell me why I was picked to have my ID scanned which she first denied. After speaking to someone above her who also couldnt tell me what the issue was Ive come to the conclusion that this location has a racist employed.
    Feb 25th, 2024

  • Israel Fidel Martnez

    As a Bank of America customer I can say that this branch is one of the best since it has bilingual staff, in addition the service is excellent, I had the opportunity to be assisted by Kristina Akmulina and the experience was the best, since she resolved the questions I had, in addition to providing solutions to the needs I had at that moment.
    Oct 23rd, 2023

  • Sarah Bachman

    Friendliest B of A branch in Portland!
    Aug 1st, 2023

  • kate mitchel

    I had a nice experience at this B of A. I was able to open a new account and make a deposit into an existing account. The staff were friendly and helpful and interested in assisting me to reach my financial goals. The space itself is clean too which is nice.
    Jul 21st, 2023

  • Sergei Liubimyi

    Excellent service and quick resolution of issues. Thanks Josh.
    Apr 13th, 2023

Read Our 48 Reviews

About
Bank of America

Bank of America financial center is located at 221 NW 21st Ave Portland, OR 97209. Our branch conveniently offers drive-thru ATM services.

Contact Info

  •   (503) 279-3200
  •   (503) 205-6657
  •   Website

Products

  • Savings Accounts
  • Auto Loans
  • Home Mortgage
  • Home Equity Lines of Credit
  • Online Investing
  • Business Checking Accounts
  • Business Credit Cards
  • Checking Accounts
  • Credit Cards
  • Online Banking
  • Mobile Banking

ATM Services

  • Drive-thru ATM
  • Walk-up ATM
  • Cardless ATM
  • ATM accepts deposits and credit card payments

Financial Center Services

  • Glass barrier at Customer Service desk
  • Accepts appointments
  • Financial Solutions Advisor
  • Home Loans Specialist
  • Centralized Small Business Banker
  • Notary
  • Commercial Deposits Accepted
  • Night Deposit Accepted
  • Change Orders
  • Cash Non Customer Checks
  • ATM Services Available

ATM Languages

  • English
  • Spanish
  • Chinese
  • Korean
  • French
  • Russian
  • Portuguese

Hours

Sunday:
N/A
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
10:00 AM - 2:00 PM

Ratings and Reviews
Bank of America

Overall Rating

Overall Rating
( 48 Reviews )
18
5
2
1
22
Write a Review

So- Gorgi on Google

image Went to this location to cash a check and Miss Taylor decided that although Ive cashed multiple checks through them from the same account she needed to do a second authentication without cause. After suspecting some discrimination and asking if protocol was the same for all locations and receiving confirmation as well as confirmation on if theres a limit on cashing checks for non account holders she couldnt tell me why I was picked to have my ID scanned which she first denied. After speaking to someone above her who also couldnt tell me what the issue was Ive come to the conclusion that this location has a racist employed.

Business Response on Google Mar 7th, 2024
Thanks for sharing feedback about your recent experience with Taylor. We'd like to connect with you to learn more about what happened. Please reach out to our Social Media Client Care team https://twitter.com/BofA_Help on Twitter or click the Send Message button on our Facebook page https://www.facebook.com/BankofAmerica. ^Patricia

Israel Fidel Martnez on Google

image As a Bank of America customer I can say that this branch is one of the best since it has bilingual staff, in addition the service is excellent, I had the opportunity to be assisted by Kristina Akmulina and the experience was the best, since she resolved the questions I had, in addition to providing solutions to the needs I had at that moment.

Business Response on Google Oct 12th, 2023
Hi Israel. Thanks for letting us know how helpful Kristina was during your financial center visit. We appreciate you taking the time to let us know what we’re doing well. ^ines

Sarah Bachman on Google

image Friendliest B of A branch in Portland!

Business Response on Google Jul 11th, 2023
Good morning, Sarah. Thank you for the positive review about your recent experience with Bank of America. We appreciate you taking the time to let us know! ^Erika

kate mitchel on Google

image I had a nice experience at this B of A. I was able to open a new account and make a deposit into an existing account. The staff were friendly and helpful and interested in assisting me to reach my financial goals. The space itself is clean too which is nice.

Business Response on Google Jul 12th, 2023
Hi, Kate. Thank you for choosing Bank of America for your financial needs. We’re glad to hear the process went smoothly. Thanks for taking the time to let us know. ^alma

Sergei Liubimyi on Google

image Excellent service and quick resolution of issues. Thanks Josh.

Business Response on Google Apr 29th, 2023
Hello, Sergei. Thanks for letting us know how helpful Josh was during your financial center visit. We appreciate you taking the time to let us know what we’re doing well. ^desiree

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Overall Rating

Overall Rating
( 48 Reviews )
18
5
2
1
22

Write a Review

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