Ratio Coffee

Nicole J. Lincoln _{on Google}

Mar 24th, 2023

Can you even call your products coffeemakers if they dont make coffee?
We purchased our unit in August 2022. Received it in late September. By December, it was not functional. The $40 coffeemaker I purchased has been more reliable than this $800 coffeemaker that has now been sitting in my garage for 3 months.
I tried to work with the Customer Experience Team to get it repaired or replaced prior to leaving this review and hit multiple dead ends. Worst coffee product Ive ever purchased in my life.

Andrew Coe _{on Google}

Dec 31st, 2022

Ratio 6 makes great coffee! Good folks and service.

Robert Sweeney _{on Google}

Sep 5th, 2022

Outstanding in a Word. I have been investigating a few best rated drip coffee makers. Replacing our 10 year old Cuisinart drip unit. Weeks of research, reviews, ratings, emails, more customer reviews, I decided on the local to Portland, Ratio Coffee. After two weeks of daily use, the unit is every bit as good as reviewed. The BLOOM stage to brewing is fun to watch. Taking about 7 min for a full 140ml.
It took several days to dial in the amount and gring coarseness. This is not a complaint it's the fun of making coffee.. as we experiment with other types of beans finding the right grind and amount process is going to be fun. Not inexpensive, so far worth every dime!

Dana Hottel _{on Google}

Jun 9th, 2022

We purchased this nightmare 1 year and 4 months ago. Since then, we have had problems with spillage, fixed those, then this morning I go to make coffee and it wont work. I tried everything listed in the manual to get it to work but its just sitting here reminding me how ridiculous it is to spend $535 on a coffee maker when a $20 works just fine. Ive attached the original receipt as proof to the timeframe and amount spent, not including a new thermal carafe, second hand blown carafe which came with a made in China label, and professional cleaning on my quartz counter thanks to the overflow issues of the paper filters that COME WITH THE MACHINE. Going today to Target and picking up a Mr Coffee. Those things last forever.

Mathew Kuehl _{on Google}

Mar 31st, 2022

Was a great experience. Was able to visit the location, but made sure to call ahead and schedule. The team was very welcoming and informative. Demoed the products and let us try the end product coffee. The visit was exactly what I was looking for as I was considering the product and did place an order thanks to the team we met with.