Servpro

mb _{on Google}

Aug 13th, 2021

First off, using this company is one of worst mistakes you can make after having a fire. This review, as I intend to write more is only on the subject of my belongings and written directly to the management of this company. Not the employee's. This is a management issue. They took them without notice and without making an inventory. They stored them without cleaning them for over a year. They have had them trickle in over the last three months and I cannot get them to answer a phone or return a call. I have been lied to over and over and one big one concerning who is running this company, not John. My belongings are damaged and dirty and I can't tell you whats missing as I can't get them all back
Jumping ahead to August 16th. I did not receive all my belongings back and at this time my claim is still not closed. I want to ask if anyone who had their belongings in Serv Pro's posession and possibly didnl't get back certain particular items., I received lots of items that weren't mine and I sent them back hoping if someone got mine they would do the same. In fact I sent back some that someone is looking for.. At the time I sent back a certain large collection they did not know who it belonged to and stated that they didn;t have anyone else's property. Or maybe your really into music and are missing something that may go to your system. I am hoping these items made their way home, I am very unhappy with the way my belongings were handled and would caution anyone who allows them near theirs. Theres more cautions to follow as I figure it will take a 12 week series to describe my situation. There was one shining light I must say, if you are lucky enough to get Mike to come out to work on your house. Mike is the only employee that would come back the next day with real answers. Mike was considerate. Mike wanted to make sure the homeowner was getting what was right and I thank him a lot as I could count on him. . Mike communicated with me when he was to arrive or if he was delayed or needed to reschedule. Communication being so important and knew it and did it, some of the only communication I could count on. Thanks Mike Services: Fire damage cleanup & repair, Deep clean, Painting

Kerry Smith _{on Google}

Jul 14th, 2021

Awesome team, great service, providing folks with peace of mind of a job well done!

Charles Lindenberg _{on Google}

Jun 11th, 2021

Servpro of Medford/Ashland is great I have worked side-by-side with them for months now cleaning up all of the Alameda fire damage and they this town couldn't have had a better crew on it Servpro of Medford/Ashland is awesome I would hire them 10 out of 10 times for any hazardous removal of pretty much anything these people can do it all Services: Water damage cleanup, Fire damage cleanup & repair, Roofing, Sewage cleanup, General junk removal, Mould removal, Construction waste removal, Hazardous waste removal, Flooring