Ken Scales Automotive

Steven S _{on Google}

Sep 12th, 2021

Made appointment with them because this shop used to be so great. No longer. Was going to get fog lights installed with light bar, the guy said no problem. That evening I was told most maticuluos guy in middle of. I paid over 1000.00 just to get brakes and when I arrived they told me lights were too difficult. They did no lights at all. They lied on phone and overcharged for brakes and kept vehicle for 2 days with appointment. They do not wear masks at this business either. Will not recommend or return.

Michael Wagner _{on Google}

Sep 5th, 2021

Got me fixed up same day and a free trouble shoot too boot. I plan to go back.

James Burdeaux _{on Google}

Aug 29th, 2021

Ken scales Automotive has been perfect in the past I haven't been back there in several years Monday I take my Bronco in for some work and Tuesday take my Nissan Juke in for some work I will be happy to give an update after that but so far I think they are a total thumbs up

killer dog _{on Google}

Aug 5th, 2021

I've used Ken scales multiple times and I've never been disappointed. Always willing to answer questions, even just over the phone, and I've always super appreciated recommendations when things are wrong outside of their wheelhouse of knowledge. Great guys!!

Happy Patient _{on Google}

Jul 10th, 2021

RIP OFF!!!!! If you are looking for honesty and quality service, STAY AWAY from Ken Scales. They are only looking to make a quick buck, not concerned with customer service!!!!!
I was referred to Ken Scales by a few people to look at the suspension in my Jeep due to rattling and also requested they check my brakes. When I called, they scheduled me for an 8:00 am appointment. I told them I suspected loose bolts. After 1 hour of "inspection" I was shown loose bolts in the front and rear suspension, just as I suspected. My Jeep was already up in the air. I was told they didn't have time to tighten the bolts (approximately 6 bolts) and that I would have to take it to Les Schwab. I was then told I owed $65.00 for the inspection... to do nothing... except confirm what I already knew... loose bolts... and send me to Les Schwab and again be charged. Service: Steering/Suspension