Firestone Complete Auto Care

Natalia Weyhrich _{on Google}

Jan 11th, 2017

They seemed bothered that I came in after they called me and said they had the tires for my car. I had quoted out the night before and scheduled the appointment and they refused to honor the quote because it included a coupon that ended the night I scheduled the appointment and did the quote.

Jacqueline Callahan _{on Google}

Nov 18th, 2016

I am just slightly confused on what the point was in having an appointment? I needed two tires replaced and that was it. I have been waiting for 3 hours now and I was just told "20 more minutes it should be done". So I'll be waiting for 3.5 hours to have two tires replaced. Seems a bit long to me for such a small job. I have waited less time at the dealership for larger jobs. Won't be coming back.

Travis Weyhrich _{on Google}

Dec 18th, 2016

Worst experience ever trying to buy tires
I looked online and this place is very close to where my wife works and so I scheduled online for her to get her new tires and in the morning I called to verify the appointment and the guy that picked up the phone could not find my info and said he couldn't get us in until next week so I called my wife and told he what happened then about an hour later the guy called my wife and said we have your tires are you coming in? So she drove over and walked in and first thing the guy at the counter was very rude and didn't want to help and called someone else over when he got to the counter he tried to charge her $1100 and the quote I got online was $602 and so he matched the price and we had a coupon from Firestone for $100 off and they said oh you can't use that it just expired yesterday that's my fault I didn't notice the date but then the guy laughs at her and said what like we are just supposed to make an exception for you
Then she just walked out