United Water Restoration Group of Beaverton

Alex and team did a fantastic job helping us resolve a huge plumbing/water damage emergency. They were very skillful with both the actual clean up, and working with our family's high state of stress due to such bad water damage. Huge thanks, Alex and United Water Restoration team.
Apr 5th, 2022

United Water Restoration Group immediately responded to our call. We agreed on a date to come to our home for a mold inspection in our attic. After inspection, a detailed report of services to be performed was sent to us with pricing included. Dates were set to perform services and the job was completed to our satisfaction. Really appreciated the excellent communication throughout the process. We highly recommend United Water Restoration Group!!! Services: Mold damage restoration, Mold cleaning
Apr 1st, 2022

Jake made the process of cleaning out multiple customer's crawl spaces easy and like a dream so that my plumbers could get under there without needing to crawl through sewage to make the repairs. They are our favored resto. company based off the speed and excellence of service.
Mar 27th, 2022

Many thanks to the team at UWRG! Thank you Jake for your excellent customer service- and Alex for your professionalism, great communication, and time in the repair project. We also appreciate you Andrea for being organized and doing all the behind the scenes work! Im particularly impressed with the completed work because our building has very old wallpaper that would be impossible to find, and they did very minimal cutting so they could save the wallpaper- and it looks great! Very precise! Thank you all! Service: Water damage-related cleanup & repair
Dec 8th, 2021

Our first contact with their rep started out positive, and they sent a crew out to start the remediation of the water damage that happened in my parent home (they are in their 80's). For a few days the rep would come and check on the fans and use a moisture meter to check the beams in the floor as they dried out. But after about a week, it turned very bad for my folks. They were completely ghosted by this company for weeks. The rep quit responding to calls, texts, emails, with no explanation. We had an agreement with them to come in and put the bathroom back together, which would (and did) turn into about a 12-15k job, we are completely mystified why they just disappeared without cause. They had zero consideration or sympathy for a old couple and having the master bathroom entire floor removed in the dead of winter. From our experience I would never use or recommend this company. We had a family member drive to their office in Hillsboro and was treated poorly by the staff there. We hired another a commercial contractor to come in and fix everything. It's very strange that when they finally started communicating, via email, is when they wanted to be paid for the little bit of work they did. And the bill was outrageous. We just paid it to get them out of our lives.
Mar 12th, 2023