O'Reilly Auto Parts

Vince Hendricks-Davis _{on Google}

Feb 6th, 2024

You know, I've done a bit of business at O'Reilly's since they've come to Florence and have had excellent service. Unfortunately my wife was sent down there to get her battery tested yesterday and got laughed at and belittled because she doesn't know anything about cars and didn't answer (the guy behind the counter) Brian's questions properly.
Now my wife's a tough woman and I can tell you personally it takes a lot to get to her, but this experience nearly brought her to tears. You've lost my business for life!
Great place to send your wife gentlemen if you want to see her get belittled and laughed at.
Don't worry, Thanks Dan, at Les Schwab, for helping my wife while I'm working out of town.
......Update......A generic automated message here with a link to your website isn't going to, as you say, "make the mark"!
If you really want to make it up have Brian reach out to my wife and personally apologize. We are not hard to find on social media. The whole community knows us. That will be the only way. I doubt you will though.

Jim Tate _{on Google}

Jan 4th, 2024

Friendly and knowledgeable staff

Vincent Hendricks-Davis _{on ChamberofCommerce.com}

Jan 26th, 2024

You know, I've done a bit of business at O'Reilly's since they've come to Florence and have had excellent service. Unfortunately my wife was sent down there to get her battery tested yesterday and got laughed at and belittled because she doesn't know anything about cars and didn't answer (the guy behind the counter) Brian's questions properly.

Now my wife's a tough woman and I can tell you personally it takes a lot to get to her, but this experience nearly brought her to tears. You've lost my business for life!

Great place to send your wife gentlemen if you want to see her get belittled and laughed at.

Don't worry, Thanks Dan, at Les Schwab, for helping my wife while I'm working out of town.

Update...... If you really want to make it up have Brian reach out to my wife and personally apologize. We are well known in the community and we are not hard to find on social media. That will be the only way. I doubt it though.