Corvallis Floor Covering

Im glad many of Corvallis Flooring customers have had a good experience. We certainly have not. The transitional molding between our new floor and the existing floor was obviously too narrow to start with. The ends of the vinyl flooring were showing from the beginning and I pointed this out to the installer who just shrugged. The problem has only gotten worse. Brian has promised and promised to fix the problem, has blamed the flooring, refused to acknowledge that the problem was a result of their installation, etc. If the flooring is problem? Whos the flooring expert? Brian almost never returns call, everything is late. Its been over 8 months and our floor still isnt finished. Today the installer who was to change the transition strip to a much wider style was 45 minutes late, didnt have the material, went to get it and never came back. When we called (they never return our calls) they said they had sent him to a different job. Weve now asked them just deliver the material, its only two 10 strips, and we will have someone else install it. No apologies from Brian. Will they actually deliver the new product? Im not holding my breath. Dont think Im just some hot head. My wife has had all of the interactions with Brian and she has the patience of Job. Its really impossible to understand.
May 6th, 2023

This business is a treasure to Corvallis!! Brian is always professional, prompt, awesome quality, fair prices and does a amazing job working with my demanding schedule!! Excellent to work with!!!
Oct 13th, 2022

We have had terrible customer service with Corvallis Floor Covering. We visited the store over two weeks ago to look at selection and pricing of countertops and after multiple phone and in-person inquiries on pricing for the few samples we picked, we still have no info. Other places had pricing when we walked in the door. They never returned calls & kept giving us excuses for why they didn't have pricing. It's just rude to not call customers back.
Jul 8th, 2022

i worked there an had the best of all my work History with larry martel rip
Apr 29th, 2022

Mar 22nd, 2022