Lateef Kirsten - State Farm Insurance Agent

We are done with this office Christi doesnt care and she just rather be rude to us. The staff is just rude to us.
Oct 10th, 2023

May 26th, 2023

Its good
Oct 12th, 2022

Lateef is an amazing agent and has taken care of all my needs for over a decade. Starting with just 1 car and now I have a life insurance, home insurance, business insurance and many more. Lateef has been amazing every step of the way.
Jul 10th, 2022

FIVE AND A HALF WEEKS AGO the office manager said she assured me that Lateef would call me back, FIVE AND A HALF WEEKS AGO. She is lazy, duplicitous, and says whatever comes to mid to get you off the phone so she can go back to ignoring any issues. Monday AM I had to call State Farm Corporate to initiate cancelling my policies, and then called the local office, she 'assured' me (she does that a lot) and said SHE would email me before COB. OF COURSE she did not. I called State Farm Corporate last night and they sent an email to the local office to assist me and get the email done. This morning the local State Farm refused my call AGAIN. I went to GEICO and they took care of me within 10 minutes had policies forwarded, and 50% cheaper. Their (GEICO's) professionalism and follow through is light years ahead of State Farm & Lateef Kirsten's agency. Do yourself a favor and leave State Farms and the exorbitant pricing and abysmal service and check GEICO out. Get the service you deserve and have paid for.
Feb 8th, 2021