Furgeson Family Care Clinic

Feel like a herd of cattle here. The staff and medical assistant are great but time with the provider is very brief. I have had issues getting refills and now a specialist referral. Been a week now and it still hasn't been received by the specialist office and I'm still waiting on a call back from this office.
Aug 3rd, 2015

Just avoid this place.  1. They wouldn't give my kid her vaccines because she had private insurance, so they sent us to the county clinic instead.2. They constantly pulled up the WRONG patients charts (same name as my wife, different person/birthday)3. Their billing department is complete trash.About #3: My wife had strep, went in, got a shot and paid her copay.  Fast forward to 2 years later, I switched to a new doctor, so our Furgeson account gets flagged.  Turns out the billing department never billed the insurance company for a visit (or the insurance never replied, unclear) so we get an "overdue" bill.  It also includes a separate charge for this strep-visit + shot.  Those things SHOULD have been covered by insurance.  Unless her insurance changed (which she did not pick a different plan, so it shouldn't have).After taking with them my wife finds out they claim they billed us, but bill was return to sender.  (BS, have lived at this same address for 3+ years, had lived her for a year at the time no issues)  They didn't call us because they "don't call patients about bills" which if true is absolutely stupid, especially if the mailing address came back return to sender.They now are insisting we pay despite the 2-year delay, claiming we should have contacted our insurance to discuss why it wasn't covered, except we never got billed for it, so we never knew there was anything NOT being covered.  So now 2 years later, struggling with life and balancing our bills BAM here's a surprise bill, or our credit we've worked so hard to build is going to get shit on by an incompetent staff that sucks harder than a plecostomus (suckermouth catfish) that hasn't been fed in 2 years.Glad we switched to a new doctor's office.  Shame on this office for their complete incompetence.
Mar 15th, 2018

This doctor's office is terrible, not only do they not know what they are doing they are slow. They have no idea how much to charge for a copay for your visit or if you have one. The doctor has the PA students to all the work and he just comes in to say hi. Then he makes you come back every month for ANY refills of medication, it's not like they are giving narcotics to a junkie.They say to have the pharmacy request refills but they deny them every time and never respond because they want you to make an appt to come in. Nor does anyone call you to tell you anything about your request being denied. It's ridiculous to be charged $90 each visit for 2 minutes of his time and a paper prescription. Find someone else that isn't just trying to make money off of you!
Nov 14th, 2016