Gil's Service Station Corporation

Aug 21st, 2019

We tried to give this place several chances. If you know what you need done, this place can do it, although they are not the quickest as they always bounce around between jobs. BUT... If you need a knowledgeable mechanic to diagnose certain issues, it could potentially be a guessing game with you throwing money at parts you may or may not need because it appears that they don't have the equipment to diagnose certain problems. An all day $200 trip to this place didn't fix an issue that cost us $52 and 1 hour spent at another shop. The lack of diagnosing equipment aside, our biggest complaint is that the atmosphere is unprofessional. We've been here a few times and each time there are always random people working on cars, which is concerning because you don't know whether they are employees or just the owner's friends helping out and to the degree these random people have mechanical knowledge and experience. I don't know about you but I'm not comfortable with anyone who is not a mechanic working on my car to any degree. Overall, it's an unprofessional place that doesn't strike you as a business as much as it does a backyard auto fixing jam session, which is a shame because the owner isn't a bad dude. While I believe the owner to be trying his hardest to do right by people (I don't think he's out to get over on people at all) with the help and equipment he has, it comes off as a chaotic and unprofessional business. We really wanted to give this place the benefit of the doubt, but unfortunately, after a few trips there, we decided we will not be going back. To be fair, the owner seems to be honest and willing to work with you on the bill but it's still a place of business and needs to be conducted as such.
Mar 9th, 2019

These guys are amazing! I'm a tiny female that was clearly desperate and clueless when I pulled in. They showed me the problem and gave me an honest price for parts and labor. They worked quickly to get me in and out as fast as possible. Just really awesome customer service! I'll definitely be a repeat customer!
Jan 2nd, 2018

new owner, likes to pad the bill
Nov 6th, 2017