Econo Lodge

Hello Misti,Thank you for taking the time to rate our hotel and explain your experience. The room was thoroughly inspected and no bed bugs were found. Also the room was rented out, with no further complaints. I want to assure you that we are thoroughly investigating this claim and that although we have not found any evidence of a bug infestation, we are taking the necessary precautions to ensure that nothing is missed. I want to assure you that we respond promptly to pest alerts with expert extermination services and also treat to deter pests on a regularly scheduled basis. We take this business very seriously and assure you that management has taken all the steps to make sure that all the rooms are clean and our ultimate goal is to make sure each guest has a comfortable stay. Again, thank you for your time and feedback. We sincerely hope you will give us another chance to provide you with superior service and accommodations on your next visit.

Dear linda bennett,Thank you for sharing your rating of our hotel. I do apologize that we did not meet your expectations at our hotel. We hope to see you again someday and to transform your opinion of our hotel and service.

Hi Holly Miller,Your review and rating of our hotel mean a lot to us, and we thank you for taking the time to share this experience. It is great to hear how you have loved our clean and comfortable rooms and our location was ideal for you. I am sorry to hear about the hot water situation. We will address the maintenance task right away for the benefit of our future guests, which hopefully will include yourself.Kind regards,Guest Relations Manager

Dear Mike Spaders,Thank you for rating our Econo Lodge hotel so highly! We are overjoyed to hear that you had a great time with us and we are looking forward to your next visit!Best regards,Guest Relations Manager

Hello Mark,Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. Please accept our sincerest apologies for the housekeeping issues that you encountered during your stay in our hotel. We appreciate you giving your feedback about your recent experience in our hotel and we thank you for bringing a number of important matters to our attention. Your voice is very valuable to us and we hope you will return to experience the improvements that we are continuously making to improve upon the guest experience with every stay.