Covercraft Industries, LLC

Janet Cearley _{on Google}

Mar 17th, 2024

My husband just bought a custom sunshade for his new car. It did not fit properly. After several interactions with Covercraft, he decided to return the sunshade. Covercraft refused to pay for return shipping because the item wasnt defective. I would consider a custom shade that doesnt fit is defective. It cant be used. Poor customer service. Very disappointing!

Carlos Diaz _{on Google}

Mar 3rd, 2024

Got burned once before but this company with a low quality dash cover. And now again, yep i didn't learn the first time. They need a better method of returning should the customer not like the type of material or style once they have the order and actually see it in person. I spent approx 200 on order but it cost me 40 to ship back and 20 for restocking 60 total lost. That's the price of this lessons learned which i will share hopping it helps others.

txkid _{on Google}

Mar 2nd, 2024

Between myself & my wife we've bought over (6) windshield shades from this company. I just purchased a 2024 Mazda CX5 and ordered the windshield shade for this vehicle. I received the shade and when I tried using it, the shade did not fit very well and even when pushed into the dash and corners it still did not fit correctly. Covercraft said we were not installing it correctly like we've never used one of their shades before. If I wanted a poorly fitting shade or have to work at making a shade fit I would of bought something from Walmart, Auto Zone etc. and not spent $90.00 when I could get the same aggravation for $25.00

I _{on Google}

Feb 17th, 2024

I have purchased probably 7 covercraft sunshades for various automobiles over the years and have found them to always be of EXCELLENT quality. they are precisely made of high quality and long lasting materials, and they fit perfectly. i have used several of them for many years and they still look brand new. covercraft's customer service is also responsive and reasonable. the ONLY sunshade i will buy.

Outlaw King _{on Google}

Jan 6th, 2024

I ordered a dash mat from them. It took forever to get. The quality of the mat was horrible and it was so thin like paper! For as much as they charge, I thought it was going to be nice and resemble the pictures. It made my new car look like an old car. I was so disappointed with it. They refused to give me a refund because I had a custom embroidery on it. I'll never order from this company again!